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Reviews, get directions and contact details for Stroud District Council

Stroud District Council
Address: Ebley Mill, Westward Rd, Ebley, Stroud GL5 4UB, UK
Phone: 01453 766321
State: Gloucestershire
City: Stroud
Zip Code: GL5 4UB

opening times

Monday: 8:45 AM – 5:00 PM
Tuesday: 8:45 AM – 5:00 PM
Wednesday: 8:45 AM – 5:00 PM
Thursday: 8:45 AM – 5:00 PM
Friday: 8:45 AM – 4:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Really don't even deserve a one star, the communication is appalling, each response is conflicting, totally mind boggling, which is disturbing! I certainly hope the local councils in Australia treat those who have arrived from Britain in a far more respectful and supportive manner.nThey say Britain is in a mess, third world, don't add to it by being unkind. Shame on you!nIf you don't like your role in the Council and have no interest in showing care and support for those in your community, you shouldn't be working there. It shouldn't always be about money. Never come accross such an unprofessional organisation in my life! Woeful to say the least.
Called SDC housing trying my best to help by telling them to down size complete waste of time as I am in a 2 bedroom bungalow with a wet room, it's also wheelchair friendly and the woman didn't seem to care, I asked if I could up grade from bronze on homeseekers plus, I can only up grade if I have a medical condition, doesn't matter if I don't need this type of property at all, so any one out there that needs a property that is wheelchair friendly, 2 bedrooms and a wet room looks like your not going to be getting this one.
These people in office don't seem at all interested in helping you, trying to even get on housing registerseems a miracle they want your back life story so they suspend your account. With no history of any payment problems, just needing to set up a place to live with my child they were trying to use every effort possible to make it difficult even with a disability what chance do we stand ..... start doing your job and helping the vulnerable instead of making us feel pushed away.
Absolute joke of a organisation. Mum has no heating yet again. Same contractor came but clearly not doing their jobs properly. Problem after Problem still not being resolved. Not fit for purpose
Nothing but hassle when trying to go through the housing system. Our housing Officer never answered the phone, was never available in person and flat out never responded to emails. Pretty sure she was working from home and clocked in and out whenever she wanted.nTo make matters worse she wasn't even our 1st officer, the chap we had just upped and left apparently and we wasn't informed until after a few weeks of radio silence that I rang in and said what' going on. Ironically we was shoved down in bristol in the back of a taxi one Friday evening. Told to take only the stuff on our backs as we would only been there for a few days. The poor taxi driver didn't have a clue where he was going.nThe temp housing in Bristol was on stapleton Road and if you don't know it, it's dubbed one of the most dangerous streets in the UK. 3 murders and a serious Rape in the months leading up to sending us there..... not really safe for a family with 3 children under the age of 2 is it?nWorst of all the people down in bristol Wasn't aware we had children so there wasn't any cots in place or anything. We ended up being down there almost 3 months in total which mean't moving almost all of our stuff down to bristol for that length of time we dont drive. We was told when we do get offered a place back up in stroud we would however have to find our own way back from Bristol with all our stuff and children in tow.nnStroud council has no consideration and does not care about the people who live in their community aslong as they can tick the boxes and that you pay them there taxes, which oddly enough a letter turned up a matter of days after I moved back to stroud.nnIronic for a council whom I can't seem to get hold of when I need them
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