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St James

  1. Rossendale
  2. Haslingden Cemetery

Reviews, get directions and contact details for St James

Address: St James Vicarage, Church St, Haslingden, Rossendale BB4 5QU, UK
Phone: 01706 215533
State: Lancashire
City: Rossendale
Zip Code: BB4 5QU

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Reviews
Honestly we cannot understand any negative reviews of this GP practice. We moved from Middleton a few years ago where it was and still is impossible to get through the phone let alone an appointment there. We have always been able to get a same day appointment at St James Medical Centre. All staff are helpful and our experience of all the GPs has always been brilliant. Nothing is too much trouble. They are especially reassuring and helpful when it comes to our child. We're so grateful to be registered with this GP practice. We have friends elsewhere who have had to resort to paying for private GP apps for their children due to wait times.
Absolutely useless, receptionists seem to think they run the show. Emailed the surgery, just met with replies saying we can’t discuss confidential information. If they took the time to read the email you sent instead of just responding with a generic template they might realise you haven’t asked for any information. This surgery might as well shut down, it caters to the select few. Oh and don’t dare walk in through the front door and ask for an appointment, the receptionists will tell you to go back outside and ring them
Don't bother registering with this practice if you are new to the area, you will never get an appointment
Delivers services exactly as their CQC report. Terrible. Queue up at 8am is their answer to everyone and everything. No prebookable appointments at all ever and the receptionists are just so so rude and sound bored. Appalling. Do what we’re doing change gp.
This practitioners has been incredible throughout my illness during 2019. Each Doctor I spoke with since take the time to listen and always offer additional support. You always know you'll leave with a more positive mindset, even if it's to get a prescription. I honestly wouldn't have asked for anymore support at my time of need.
Pity you can't give them a zero. Worst medical centre by far. My medical centre at Bacup are 5 star, will see patients, been going there throughout this pandemic and about to get my flu jab there. On the other hand this joke of a medical centre will not even give an appointment out for the flu jab in fact still waiting for last year's appointment. Apparently they are struggling to get it, a tale I fail to believe. Within 30 seconds booked it at boots in Burnley instead. Terrible medical centre
Rang St James several times on Tue, again several times on Wed constantly engaged. Rang 111 on Thursday couldn't get through after 1hr. Rang 111 Fri at 8 am got through after 40 mins. 111 suggested I would receive a call within 6 hrs. Call received 5 hrs on referring me to am SMS message sent at 11 am. Was about to go to Walk in centre. St James's requested a photo to protect, patients, staff and.... Photo sent. Apparently corrupted. Asked if we could try again. Told them not to bother. Painful having to deal with this practice.
Rarely take time to give feedback but felt it necessary to praise and recognise the support and service I have received over last 10 months. Dr Gladwinfield is outstanding and I can’t thank her enough for what she has done.
I would like to thank all reception staff for their help Also nothing as been to much trouble they have really looked after me I can't praise them all enough. Also a special thank you to sorry Gladwinfield.for all the help she hS been to me .sorry not to say how good the nurses are special thanks to nurse Alexandrax
I have been in and out all week with my nearly 3 year old, who has a nasty bout of chicken pox. From the ladies I spoke to on the phone, to the doctors themselves, we received the highest standard of care. I am very grateful for them making a very difficult week a little more bearable.
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