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Reviews, get directions and contact details for Spruce Goose - Beefeater

Spruce Goose - Beefeater
"Beefeater’s been on an exciting journey since opening our first site in 1974. Now, with over 140 restaurants across the UK, we’re known and loved thanks to our famous grills and friendly service. From our mouth-watering steaks to fresh fish and salads, you’ll find plenty of great-value meals on the menu. Plus, with a whole range of tasty and nutritious kids’ dishes, we’re the perfect choice for family meals. Whatever the occasion, celebrate it with Beefeater."
Address: Basingstoke Leisure Park Worting Road , Basingstoke RG22 6PG, HAM, GB
Phone: 01256 811477
State: HAM
City: Basingstoke
Zip Code: RG22 6PG

opening times

Monday: 12:00-23:00
Tuesday: 12:00-23:00
Wednesday: 12:00-23:00
Thursday: 12:00-23:00
Friday: 12:00-23:00
Saturday: 12:00-23:00
Sunday: 12:00-22:30


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Reviews
We needed a place for dinner before going to iFLY across the road. The previous reviews were very mixed, either having had a positive experience or the complete opposite, so were unsure what to expect. Beafeaters can vary and are normally standard food. We were given a table but was told we would need to finish by an hour and a half as it was booked. It was reasonably quiet when we arrived, but by the end of the meal it was almost full, so was good to have been given it. We were served by a really friendly guy who was so helpful. The others who also served us were friendly and helpful. The food was really nice, we all enjoyed what we chose. My daughter's was from the children's menu, I ordered the vegan burger and my husband had the surf and turf, which he really enjoyed and the steak was cooked perfectly as he ordered. The coke and chips are available to top up free, which was a nice surprise, especially that my first drink was half filled with ice so wasn't much coke. We had sides and were good too. Overall ours was great, food and the friendliness of the staff. One thing that could have been different was the table and seat had food on, so we just brushed it off. Vegetarian options: Nice selection of vegetarian and vegan options, the meal I had was tasty and a good textured burger Kid-friendliness: Good choice on children's menu at a reasonable price Parking: Free parking and spaces available
Great food. Lovely cooked breakfast, poached eggs are cooked to order . Great steak for an evening meal. One downside was no air conditioning and our bed was a small double. Wheelchair accessibility: Could do with a few more disabled parking spaces.
Firstly, I have to note the amazing work ethic we witnessed by Keiran when we were waiting for our meals. He was working his socks off-keeping all the meals coming out one after the other! Our waitress, Tequilla, was so polite, very accommodating and super friendly-she did all she could to assist with the food. The manager, Lee, was also amazing and assisted with helping to get our food earlier as my grandmother needed to eat earlier for medical reasons-what a super star. These three are such a credit to the team and to the Beefeater brand. It was such a busy night, but watching all the staff running around trying to keep up with the drinks and meal orders made us realise they were doing all they could to keep up with the amount of people in. The reason for the star removal was due to some issues with the food. Unfortunately, the salad had no sweetcorn or avocado, when it should have been included. The turkey dinners didn't have any cranberry sauce either. When we tried to order desert, despite the menu saying "new key lime pie", the staff said that they no longer do it. The other desert we tried to order was the banoffee waffle sundae and they had no waffles. I would like to add that the four stars instead of five is no reflection on the staff and just a disappointment with some of the food issues. The food we did eat was absolutely delicious. It was beautifully cooked and very tasty. The Yorkshire puddings were lush too.
Nicely cooked food. Best to book as busy. Friendly staff and keen to please
A picture paints 1,000 words... The food was so good, Chicken Goujons with hot sauce, 8oz sirloin steak with side salad. Service was a little on the slow side but it was pretty busy to be fair, Would definitely return.
Friendly enough staff, but boy, this establishment has significantly plummeted over the last 5 years. The menu was falling apart which wouldn't of been noted if not for the seriously lack of care when preparing our meal. Skin was left on the Mushrooms, in my opinion, that's lazy. The chips were amazing! The steak was OK and the burger was barely even seared. When I approached a member of staff he quite adamantly demanded how he would order it even rarer... more flavour packed in he said. However, that did not leave me feeling as though I had been heard. I took a bite and noticed the extreme pinkness of the burger, felt instantly sick as I had already swallowed it and could not touch it again. The mini corn cobs, turned out to be an overcooked half cob cut into three that tasted as though it had been warming for hours. This used to be a lovely restaurant to visit, after this experience on the 5th Nov 22. We will not be back. What may aid this restaurant is someone who takes pride and loves this aspect of work, take a fresh stance and clean the slate. I wish you the very best of luck in the future.
A great venue. Very clean for a large establishment. It was a lunchtime so, probably not fully staffed. With that said we were made welcome. Drinks followed quickly, food ordered on the next table visit... arrived after about 20 mins. Food quality excellent and enjoyed by the party of 4. If visiting the area again, would definitely return. Service was unreserved.
Very busy when we visited, but the staff did their best to make it a pleasant experience. The food was good, but pricing was a little bit more than I thought it should have been. We have had similar fare in other chains at a lower price. But on the whole, no complaints.Food: 4/5
Poor service, aloof staff, we got emailed an offer from beefeater so booked a table, when we arrived with our code the staff were very displeased at having to give us the offer, which was for any party size, the staff member said yes but this is at managers discretion, and were quibbling over the fact that there was 4 of us when it clearly stated “any party size “. Then our waiter was also unsure about the offer and again we had to explain it. This set an atmosphere that was a bit awkward and embarrassing and we just wanted to eat up and leave. My husband’s steak was full of fat, the waiter said sorry about that but did not offer another one. To top it off after we had paid the bill as we were going out the door we were asked by a member of staff if we had settled up, did he think we were doing a runner !!!! In all a terrible experience won’t be repeated. Beefeater stop sending out offers until your staff have been fully informed about them and happy to give customers the offer to avoid embarrassment.
They were very busy, but our server was very helpful and attentive. They have a good system of always having someone at the hatch ready to take the trays to the diners. The food was perfectly cooked.
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