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Sports Direct

  1. Borehamwood
  2. Elstree Shoe Store

Reviews, get directions and contact details for Sports Direct

Sports Direct
Address: 5, Tiger Borehamwood Shopping Park, Theobald St, Borehamwood WD6 4PR, UK
Phone: 0344 332 5146
State: Hertfordshire
City: Borehamwood
Zip Code: WD6 4PR

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

Update Info

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Reviews
I had a fantastic shopping experience at Sports Direct in Borehamwood thanks to Daniel. He provided great service and was incredibly patient as I browsed through trainers, sliders, and eventually decided on Crocs. Thanks so much for your help, Daniel!
Went there today about 12 oclock to buy some shoes but was very annoyed by the attitude of the staff specially a lady there was very un friendly and un respectful to me and other customers as I was waiting and waiting with my 2 young kids with me to be served so none of staff were willing to help and bring the size of the shoes I wanted after asking a few time for help so the lady there was very rude asking me to pay for there staff as they are short of staff and I was furious and told her I am paying you to come to shop in here and had to leave everything and get out of there before losing my temper.nnI hope the manager sport direct can read this and see the attitude of he’s staff toward the customers in camera so will never go there again and will not recommend that branch to anyone.
Company policies extremely poor when it comes to returns of online goods.-They do not allow you to return your goods if they have arrived late or not an expected delivery time, or if you’ve changed your mind about the purchase.nThe delivery date to the store was after the date I needed it when I called customer services- They told me that they cannot cancel the order even though it hasn’t been dispatched yet.. Which left me to travel 20 miles to come to the store to come and pick it up and then to be told that it’s company policy-nYou can either exchange the goods for something else in the store, but you cannot get a return of your money unless you take it away from the store and go to the post office and return it that way. I shall not buy any more products from any store that is related to sports direct. It is an absolute con that they have allowed laws that protect the business, but not the customers rights.
Absolutely terrible customer service!nNo one could be bothered to attend to you.nnWe waited for 30mins to get someone to help us find the shoe size we needed but no one turned up! Asked the store manager for help but she just walked past us saying that she doesn’t know where the staff are! What a joke!
We left this place due to the appalling customer service. The changing cubicles were unattended, My Husband went into one in full view of staff on the payment desk, the next thing a woman shouted out on the tannoy for someone to go to the changing room area as a man had gone in and he could have anything in there. I was last there 6 years ago and there hasn’t been any improvement at all.
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