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Spice Garden

  1. Batley
  2. Batley Restaurant

Reviews, get directions and contact details for Spice Garden

Spice Garden
Address: Batley, 19 Low Ln, Birstall, Batley WF17 9EY, UK
Phone: 01924 420084
State: West Yorkshire
City: Batley
Zip Code: WF17 9EY

opening times

Monday: 5:00 – 11:00 PM
Tuesday: 5:00 – 11:00 PM
Wednesday: 5:00 – 11:00 PM
Thursday: 5:00 – 11:00 PM
Friday: 5:00 – 11:00 PM
Saturday: 5:00 – 11:00 PM
Sunday: 5:00 – 11:00 PM

Update Info

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Reviews
Gave up on this place after ordering about 6 month ago online to wait 45 mins before then been notified they couldn’t take order despite taking payment. I was refunded eventually but didn’t trust again for a while. I thought I would give it another chance today but fell foul of the exact same thing. No answer to the phone, it still shows open online, and yes my money has been taken. Fingers crossed I get my money back. Please don’t waste your time on this place!
I have enjoyed getting take aways from Spice Garden since I moved to the area two years ago and have usually found them to be very helpful. Unfortunately that has not been my experience this evening. I used their app to order my food and estimated delivery was 9pm having ordered at 8:15. At 9:20 I rang to check and they said it was on its way. At 9:50 still no food so I rang and asked to cancel the order. The order still wasnt on its way. Understand it's difficult when you are busy but some honesty would have been nice. The man on the phone was rude and when I asked how to cancel an order if I had already paid on the app, he said he didn't know. I asked if he could find out for me and he hung up the phone. I then rang back and asked if he could help. I then gave up trying. Not the level of customer service you would expect from a regular customer. Disappointing.
I have been charged for the order, when ordering on their website when apparently they were closed it was not mentioned anywhere. 13 days later still no refund, even though i have received an email Confirmation that very same day about the refund being processed. I have tried to contact the provider in the email adress but it only allows for a chat with a bot
First time ever ordering from here. My partner ordered the chicken tikka in nan and chips , The nan was light and tasty , only downfall he said was there could of been alittle more meat. Overall though it was tasty and on time ...so we will order from there again .
Food was a four out of five. However, the service left a lot to be desired for. From the moment I walked in, to when I left. On arrival, there was only one other table occupied, a table of four. The server was sat behind the desk at the back of the restaurant, more interested in playing on his phone. When I asked for a table, told to take a seat - waving to the takeaway area. Asked where, he huffily got up and showed me a table. I knew it was offer night, but wasn't sure what the offer was. Deliberated over the menu which had the offer on the front, and when I was eventually asked if I was ready to order, I said I was and asked about the Wednesday night offer. Angrily told what it consisted of - only to be then told it was a different menu. Once given the correct menu, the server stood over me whilst I had to rechoose what I wanted. Food arrived quickly, and tasted good, full of flavour thankfully not too spicy, as whilst it is a BYOB - which I didn't, I wasn't offered a single soft drink at all. When I mentioned this, apparently I should of asked - never been to a restaurant yet and not been at least offered a drink! I was then brought the wrong bill, when I queried this, no actual apology, just "it's this one", producing a bill from under the counter. I think I actually had more interaction and words exchanged with the friendly guy carrying out the deliveries than the guy in the restaurant.
ordered for delivery. got home to find 4 chapattis missing, called and they were already aware, they asked if we wanted them sending out so said yes, meanwhile we ate the rest of our food 50 mins later still no chapattis, called again to see where the chapattis were got told on the phone driving was just setting off, had already eaten all the dishes, told the guy this and he said to mentioned it next time we ordered but there won't be a next time as the service has put us off, no apology or anything! still didn't receive any chapattis
Had a really nice curry from there last night. They are always friendly, my food was a little later to collect than advised on the collection message but good things come to those who wait and they did call me when it was ready.
Both eat in and take away are amazing! This is my families number one place to order curries. Been ordering here for years now and it hasn't changed since the first day, every time the food tastes amazing and the portion sizes are fantastic! All the staff are very welcoming. This place doesn't get enough recognition! By far the best Indian in Birstall batley area! I recommend the chicken tikka bhuna! If you haven't eaten here I definatly think you should try it! You won't be disappointed
Absolutely disgraceful! First time ordering from here, was told 30 mins for delivery and took just over 1.5 hours. I then got offered a 60p discount which i refused so my order went back and had to reorder from another takeaway!
Worst curry ever. Just tasted of spice tomato puree and loads of grease. The lamb was inedible, very chewy. Nann bread was rubbery. Definitely not impressed
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