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Smyths Toys Superstores Gillingham

  1. Gillingham
  2. Gi̇lli̇ngham Store

Reviews, get directions and contact details for Smyths Toys Superstores Gillingham

Smyths Toys Superstores Gillingham
Superstore chain selling indoor & outdoor toys, plus bikes, nursery equipment & video games.
Address: Unit 7, Retail Park, Ambley Rd, Gillingham ME8 0PU, UK
Phone: 01634 260251
State: Medway
City: Gillingham
Zip Code: ME8 0PU

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 10:00 AM – 4:00 PM

Update Info
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Reviews
It's a good toyshop. Has plenty of different types of toys and, games and things for entertainment. It also had a little baby section that sells cots and prams. The staff were friendly and helpful.
The store itself is wonderful; plenty to choose from, clean and spacious. In all honesty it reminds me of Toys'r'us from when I was a kid. What really makes it though is the staff. We were greeted by a pleasant chap at the door, and then as soon as we got to the push chair display the reason for our visit we were approached by staff member Natalie who offered us help and made us aware of her presence should we need anything. We took her up on her offer and she was fantastic - she got the desired items for us to test run, she knew an incredible amount and was wonderfully helpful, and just all round lovely. Props to this store, for its stock, layout and staff. Fantastic experience.
Terrible customer service experience, especially with the duty manager Stuart. He definitely need to be re-trained, he doesn't represent what the store stand for.
My partner and I went pram shopping today. As first time parents, we were a bit overwhelmed with options but had seen one online we were keen to look at and knew Smyths had it in stock. Although we weren't looking to buy yet as we are just looking around for options, we were helped by Natalie, who was absolutely fantastic. She immediately saw us looking at the pram we liked and offered assistance. She took the pram off the display and showed us everything we needed to know such as how to change each part, folding the pram, what came with the pram, how to change covers and clean etc and was able to answer every question we had. We feel confident about going back to Smyths when we purchase the pram and hope to see Natalie again. This is the best experience we'd had anywhere when looking at prams, even going to places that specialise in giving parents test runs on prams and not a single member of staff even approached us at these places.
Smyth's can do better.
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Smyths Toys Superstores Gillingham map

Directions to Smyths Toys Superstores Gillingham with public transportation

Eastcourt Lane 110 meters
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132A
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659
M1
Featherby Road South 230 meters
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132A
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327
659
M1
Featherby Road South 270 meters
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120
121
132
326
327
659
M1
Tesco 460 meters
116
120
121
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131
132
132A
326
327
659
M1

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