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Reviews, get directions and contact details for Simpsons Chicken

Address: 23 High St, Hailsham BN27 1AN, UK
Phone: 01323 848623
State: East Sussex
City: Hailsham
Zip Code: BN27 1AN

opening times

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 11:00 PM


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Reviews
I go here often. Always efficient, most of the menu is great. Decent price, especially compared to KFC. My food has always been well cooked, never had an issue.
Have used Simpsons a couple of times in the past and it hasn’t been too bad but tonight we ordered and it was delivered with items missing. It was also delivered by two 12 and 13 year old girls which is against the law. Upon phoning the restaurant to ask for our missing items, there was a language barrier which caused both parties confusion so it took a while to resolve and when I asked them not to send two minors to my property again they started speaking in another language and laughing about it. The two minors again came to the door to deliver the missing items and told me they were 12 and 13. I will be reporting this and I will not be ordering from here again.
Charged me 28.95 for meals took money from my account and an hour later told me they haven’t received my order and rudely refused to deliver my food even though they have taken my money then shouted at me in a foreign language and hung up do not use they just steal your money and use threatening behaviour when you ask for your food criminals
Have used before and usually really good. Ordered last month and waited nearly an hour and a half for it to be delivered, when it arrived it was cold and all our drinks were missing. Gave them another chance tonight as thought it might have been a one off, waited and and called to find out where is was…. To be told they’d forgotten about our order!!!
Food is alright but the Service is pretty bad, I waited more than 20 min although I scheduled every time, this is still a problem, and today I was late for 10min and he shouted at me and said his never gonna deliver for me again.
Terrible customer service. Had an item missing from our order and 2 drinks that were wrong. Rang the shop, he blamed the driver and told us to contact the driver, we didn't have a number and told him this, he then quickly became more irate, shouting and swearing and hanging up. This isn't the first time we have had similar issues but decided to give them the benefit of the doubt. Never again. Chips were dry, lettuce was old, wilted and discoloured, chicken was very soggy/greasy
Don’t buy !!! bunch of idiots working there ..rude with attitude ..they don’t put delivery charge but they are looting your money from total amount as service charge ..Not hygienic and friendly at all
Pre-ordered food at 7pm for 8pm delivery. No confirmation so call at 7.40pm to be told it will be delivered for 8pm. 8.15pm no delivery. Called to see where food is - told they're round the corner! 8.35pm we got our food. No apology. I'd understand that delay on a weekend, but it's a Thursday night? We won't be going back. Also the food is COLD!
Generous portions not as tasty as KFC though
A fried chicken masterclass! 100% better than KFC
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