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Reviews, get directions and contact details for Screwfix

Screwfix

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Screwfix is the UK’s largest supplier of Trade Tools, Plumbing, Electrical, Bathrooms and Kitchens.



"Electrical, Plumbing, Building Supplies & More. Thousands of products at trade prices, with free delivery and click & collect available 7 days a week."
Address: Eastfield Industrial Estate, Eastfield Dr, Penicuik EH26 8HA, UK
Phone: 0333 011 2112
State: Midlothian
City: Penicuik
Zip Code: EH26 8HA

opening times

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 4:00 PM


related searches: Screwfix penicuik fittings, Screwfix penicuik plumbing, Toolstation Penicuik, Screwfix penicuik review, Screwfix Loanhead, Screwfix Edinburgh, Beatson's Penicuik, Screwfix Galashiels
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Reviews
I was so impressed with the service here!! A young woman helped me -for quite a while- trying to figure out how to best get outdoor extensions for 3 plugs for my Christmas lights which was no small feat! Very knowledgeable, helpful and tried to ensure I wasn't spending too much, especially if there was an easier way to sort things. So friendly and made me feel like I wasn't as ignorant as I am Give this girl a raise!!
The duty manager on shift was so kind and helpful when I was in yesterday trying to fit the right plumbing part I needed . Emma was also extremely helpful and managed to help me find a solution to my problem. Very lovely staff !
Ordering for collection is great and can’t fault the Screwfix brand. However the staff in this branch were less than helpful at my collection and behaved as if they were being forced to serve the public rather than trying to welcome customers and enjoy their jobs. Language was a bit choice from behind the counter area as well with colleagues messing about with each other. I’ll be avoiding this branch as much as possible and using one of the many other more friendly, helpful, professional, welcoming branches.
The best customer service I have received in quite some time. I ordered an item online for same day collection. Due to traffic, I arrived just after 16:00hrs and the store closed at 16:00hrs. The staff were outside just about to lock up and initially told me they were closed. However, when I was walking away, the manager I presume, as he had the keys asked if it was an online collection. When I said yes, he opened the shop back up and went back in to collect my item. This was above and beyond what I would have expected and saved me a lot of trouble. Overall, great shop but even better staff. Thank you.
Absolutely shocking customer service. Was spoken to like i did not matter and was spoken over so many times. Given attitude by the younger woman who served me. I was in collecting for my diasbled brother in law and this is how i was treated. Certainly wont be back to this store.
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