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Reviews, get directions and contact details for Scales & Tails Ltd.

Scales & Tails Ltd.
Address: 27 Burleigh Ave, Wigston LE18 1FJ, UK
Phone: 0116 281 3705
State: Leicestershire
City: Wigston
Zip Code: LE18 1FJ

opening times

Monday: 10:00 AM – 2:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 11:00 AM – 4:00 PM


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Reviews
Very great customer service, the owner has impressive experience with exotic animals. Very helpful with the large amount of knowledge and ability to answer every question without struggle. Very good care for animals and an option to buy a full set of necessities for the animal as well as decorations for a reasonable price also.
7 years ago (31-03-2018)
When we arrived, we had to wait for an extended before we were let in. Once inside we were told to buy something or leave in 5 minutes despite being there well within opening hours. Due to this time limit and threat we felt pressured into buying some products. Whilst at the store another patron arrived and simply asked some mice for his snake. The owner was very unhelpful and gave a snarky comment that was not warranted. Before coming here we were very excited to view the animals and discuss the hobby, however after our poor experience we have decided to not revisit this establishment and would not recommend this place to others. The only animal we had time to view was the rabbit corpse on the counter.
7 years ago (23-02-2018)
Turned up just as he was locking up to nip to the shop.... we told him we would wait outside in the car whilst he went, 15 minutes later he arrived back with an emergency easter egg!... we didnt mind at the time as my 7 year old daughter was super excited to look inside and get some advice about owning her first snake and to buy a whole set up to house it in... but we were met by a man who was really negative and grumpy, he told us he could not give us ANY advice whatsoever as "the snake depends on the person & as a result the habitat depends on the snake" so we were none the wiser. We suggested a corn snake...."we dont have any" was the reply along with "theyre not the easiest" ...He was rude, snappy, snarky and REALLY obstructive. he justified this by saying "well ive only just got back". He made the whole experience really awkward and unpleasant. Will not be returning.
7 years ago (21-04-2018)
Amazing family run reptile store. You can get all your reptile needs met and there are a vast number of creatures to see in store including beautiful wild cats.
7 years ago (21-02-2018)
Dave is so welcoming and is always there to help. No other reptile shop can compare.
7 years ago (03-03-2018)
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