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Reviews, get directions and contact details for Sainsbury's

"Sainsbury’s is one of the largest supermarket chains in the UK, providing everything from groceries and clothing to homewares, electricals and much more. Our goal has always been to become one of the most trusted retailers in the UK, where people love to work and shop."
Address: Sevenoaks TN14 5EG, UK
State: Kent
City: Sevenoaks
Zip Code: TN14 5EG


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Reviews
Yesterday the 16/12/2022, I went to Sainsbury Otford Rd., and I did not pay attention to the expire date of one of the items I bought is enterely my fault, but there is a big question mark and I am worried about the way they check the items. Next day I have spoken with a manager called "Garry", and I explained him everything, the reasons I was there is for food safetyand not to receive a refund. The shopp was closed in the morning because of lack of Power Electricity, he told me that he will sort it all out. To summarise, pay attention to the items, please, for your own safety. Thank you.
Really enjoyed looking at all the clothes today. Some real bargains as I am plus sized so now my holiday/summer wardrobe is looking really good. Enjoyed a fish and chip lunch too. Thank you
My own Sainsbury's is so easy to use everything clearly marked and easy to find everything i need..... Haven't had to queue or wait for purchasing for years, The Sevenoaks staff are so helpful and dedicated people, always a pleasure to shop there.... So sad that the Cafe shut down so many people i talk to miss it as a meet up place for a coffee cake and a catch up.
This Sainsbury’s location is very good, the staff are helpful, the products are great. Everything is split into helpful sections of the store and it’s got great parking. If you are family shopping, I think this is a good option, it’s not really in town though, but that’s ok, it is however quite close to another shopping centre and I do believe Sainsbury’s is the better option. It’s definitely a great choice for shopping, Only reason that it’s missing that 1 star is because it’s atmosphere like most shopping centres is quite busy usually and there can be some loud shoppers.
First time using this store and it is vast! Good parking facilities and petrol station onsite. Items placed nicely especially the for sale items right at the front of store. Overall, very nice first time experience.
Just wanted to thank the young lady on customer services on her own with a huge queue, on Saturday afternoon 18th March. She was friendly and polite despite the fact she was so busy.Sorry, I do not know her name. Well done
Massive supermarket, well stocked. Good clothes and other non-food items department. Very wide range of alcohol and usually clean. Only downside was I couldn't find prawn crackers. Bummer.
Our weekly shop always gets done at Sainsbury’s Otford it’s convenient the fact they have Recycling facilities too!
It's one of the tidiest stores I've visited so far Later edit - the only reason I updated this review and gave a lower star rating is because I have noticed the wear and tear of the trolleys is deteriorating to the point that now, every time I go, I need to physically search one that is good so I can shop properly. Today, I took a trolley, and it was vibrating so bad that I had to take it back and replace it - see video with sound. Another time, I took a trolley which seemed fine, but as soon as I started placing my shopping items in it was more and more difficult to handle, and it got to the point that it was so bad that one of the staff members saw me struggling and kindly helped me by bringing another one and moved everything in. Also, there aren't many with the slot to place your smartshop device which are not available anyway on busy days. There are some days/weeks when certain items/products are not available. For example, I can only drink decaff, and No-caffeine Pepsi products were not available for two weeks in a row, which is a shame as these were on offer, and I buy them regularly. Also, occasional randomly placed items on various shelves where they weren't supposed to be can be seen, but I guess this is because of the customers being too lazy to take unwanted items back where they were, are just leaving them wherever they can, as they shop. Unless it wasn't a customer taking a full pack of Nutella with carton on ‍ - see picture.
Good availability, tidy and no queues at self scan. Poor service though, asked two staff members where the Christmas cheese was. Both looked at me and said they didn't know and didn't offer any more help.
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