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Reviews, get directions and contact details for Rugby Grill House

Address: 56 Church Street , Rugby CV21 1, WAR, GB
State: WAR
City: Rugby
Zip Code: CV21 1

opening times

Tuesday: 11:00-00:00
Saturday: 11:00-00:00


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Reviews
Worst customer service and takeaway in the town. Sent me the wrong food which was cheaper than I paid. Was last orders and late but called the store to which they said they'd send out my correct order. I waited half hour or so and called back and they had just closed the store and not bought my order. Called the next day to be told my order was correct, did i have pictures, and to call back tomorrow in a very rude and unhelpful way. I mean simple enough just to apologise and send the order out, but no! They have essentially just stolen my money. I'd highly recommend keeping well away from this place. I only went to use it as it was very late and the last place open. I will never use this place again
to be honest i was hesitant to order from this place because of some of the reviews. but no other place was open at 3.30am. i was surprised that it came within 20 to 25 mins ish and the pizza was very hot. the taste of the pizza was absolutely delicious the toppings were pretty generous. would happily order again.
I am dissapointed after ordering from here ive heard from alot of people its good place i ordered a chicken kebab pitta and a margherita pizza. Starting off with the chicken kebab half of the chicken was pink and the fries were uncooked. The pizza was still dough uncooked i ordered thin crust and it was big crust this place is outrageous wont be coming back again also took 1 hour to arrive on a monday outrageous!!!!!!!!!!!
Ordered online, Paid £5 extra for all the extras to my burger which didn't get put on it so basically robbed for £5 instead of the chili sauce I requested they put on garlic mayo which I'm allergic to when I called the restaurant they just said they'd send another burger at 6PM tomorrow and that they're closed and can't do about it till then?!?! Absolute joke I can't believe this place is still serving food. Literally robbed £5 from me tonight NOT EVEN COUNTING DELIVERY and the food? genuinely had dumps with better quality
Had the chicken kebab, chips and a can of cool drink for just under £10, decent chicken the portion of chips was a bit small but they do stay open late very technically very early. Friendly staff and it seemed popular with the late night revellers. But perhaps that's mainly because of their business hours.
Children's menu we waited about 1.30 min. Drinking was included in the children's menu, but we did not receive it. The food was cold.Service awful!!!! Never again. I do not recommend to anyone.
I ordered from here last night, the order came to £70 and it took 2 hours to come, when it came the food was horrible, soggy and they had missed 3 meals off. When I rang them to tell them it took me 6 attempts for them to answer and when they did they were very rude but in the end said they would send it again and it would be 20 minutes. So I waited another 30 minutes still hadn't came. So I called up again only to have to call multiple times again to get through. This time when I got through the guy said I can give you discount next time, so I expressed that I didn't want discount next time and that I would like the food I had paid for and he got extremely rude and the food was never delivered. I will never eat or order from here ever again. No matter how many alcoholic drinks I've had.
Very good hygiene, food very tasty
Absolutely awful the food that did turn up two hours late was disgusting and cold this is probably one if not the worst takeaway I've had in my life. The order was wrong and lots missing. I tried to call to give them a chance to redeem themselves and the call went to voicemail which was full I wonder why.
My friend what you just served me for £7.40 was not a lamb shish. You should change the name.
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