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Reviews, get directions and contact details for Ruby UK Ltd / Ruby Group

Ruby UK Ltd / Ruby Group
"A family run timber, home and garden online store offering free nationwide delivery on all orders! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.Offering one of the UK's largest stock of cladding, timber and decking we are bound to be able to help with your next project."
Address: Burdon Lane, Highampton EX21 5LX, UK
Phone: 01409 231763
State: Devon
City: Highampton
Zip Code: EX21 5LX

opening times

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


related searches: ruby clothing uk, ruby timber
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Reviews
Found Ruby as I was unable to find specific lengths of timber I needed for garden project anywhere else. Service was excellent with quick delivery. All wood was good quality and straight meaning very little wastage. Cost was reasonable and given superior quality it was excellent value. Thank you Ruby as you enabled me to build my vision!!! Would highly recommend.
I contacted Ruby to order several custom planters for a large hedge install on a car port, the sales team are really helpful and the quality of the planters are to a very high standard. The customer service team ,in particular Tom and Nikki, were great to deal with when wanting to make some revisions to my spec and delivery logistics - first rate service and I’ll be using them again in the future. Thanks to the team at Ruby
I found this company after previously been ripped off by ma grigs on extortionate delivery charge. The reason for my purchase was to erect a fence to stop my dog from getting hurt. I purchased components to make up a picket fence. The pailings came in a number of different sizes of height and were heavy duty so they would last for years. Highly Recommended.
Best customer service I have received! I ordered driveway gates and a separate closing strip length of wood to cover gap when gates are closed. Gates arrived very quickly but there were problems with the courier where the closing strip repeatedly went missing. At all times Ruby were responsive and eager to help. Despite me asking for a refund and receiving it Ruby arranged for a different courier to deliver. In the end I got my closing strip because Ruby went the extra mile to make sure the customer was happy. Thanks in particular to Nikki. Well done.
Great experience of this company, they went above and beyond to help sort out an issue I had with a product which, to be fair was 99% my own silly fault. Still they sorted it so well and have ended up with a LOT more custom from us! Love they have clearpay and love they are so good with answering the phones. I spoke to a lovely young woman who was trying to help me which makes all the difference. We have a medium garden to fence and a bin port to make in the near future. Ruby-groups range and payment abilities are going to make that possible, whilst also providing excellent quality - thank you SO much for making a difficult situation so much better for us
Easy to order ,Timbers came quickly. All good quality except one plank. Sent email to customer service they were very helpful and sent 2 replacements instead of one. This an excellent company and would Highly recommend. Many thanks
We used this company for roofing batons as the reviews were good and we weren't disappointed. Excellent customer service and delivery times are 1st class. Thank you Kevin Everett - we will definitely be recommending you .
Great customer service. Decent quality timber, I had ordered 50 planks and only two were bowed, which were both used regardless. Very happy, shall be using in the future for any timber needs.
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