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Reviews, get directions and contact details for Rosedale Pharmacy

Address: 3 Ashburnham Way, Carlton Colville, Lowestoft NR33 8LG, UK
Phone: 01502 562101
State: Suffolk
City: Lowestoft
Zip Code: NR33 8LG

opening times

Monday: 7:00 AM – 10:30 PM
Tuesday: 7:00 AM – 10:30 PM
Wednesday: 7:00 AM – 10:30 PM
Thursday: 7:00 AM – 10:30 PM
Friday: 7:00 AM – 10:30 PM
Saturday: 7:00 AM – 10:30 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Don't use this Chemist it is useless, they missed a whole page off my mums repeat prescription. She got stressed talking to them and has a heart condition.nThis is not the first time .
Only use this chemist if you really have to. Staff are so rude.nWent in this afternoon, lady in front of me was served, I moved to the counter to pay for my items, the staff member serving turned her back on me to carry on chatting to her colleague. Other members of staff saw me standing there but not one of them could be bothered to serve me, or actually acknowledge that I was waiting.nThis is not the first time this has happened. Awful customer service.
Used to order a week before needed and items were never in a week later. Told to come back and often still not in. Found out by a fluke they also had given my meds before to someone with same name. Now changed pharmacy and a completely different level or service by far.
What a joke of a pharmacy, you order your medication one week and its not ready the following week. Not been ordered by them they tell you to go away and come back and when you do return they still don't have them.nThey leave there phone ringing and when some one finally answers it you get greeted with 'what do you want?' very unprofessional, the staff need sufficient training. Will not ever be going back there! Avoid were possible
Total lack of any customer service.nThey received my prescription yesterday. Tried to call all this morning to see if it was ready but nobody would pick up the phone. Walked to the pharmacy which took me half an hour because i have recently had a hysterectomy only to be told i would have to come back after 6. No apology, just come back later. Explained i had tried to call and why walking back later would be really difficult for me but again, no apology, they were too busy to do it now so i would have to come back later. Requested my prescription to get it filled elsewhere. After some huffing and rolling of eyes they got it for me.nWent across the road to the other pharmacy who were lovely. apologised that there would be a ten min wait for it to be filled. No problem, was happy to wait.nWhile I understand that sometimes there is a delay and things can be difficult i cant understand any business that thinks it's acceptable to make customers feel like an inconvenience! All this could have been avoided if they had just picked up the phone.
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