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Roberts Opticians

  1. Newton-le-Willows
  2. Earlestown Electronics Store

Reviews, get directions and contact details for Roberts Opticians

Roberts Opticians
"We are a friendly family owned Independent Opticians, based in the heart of Newton-Le-Willows. Our Opticians have been a proud part of the community since 1979 and we continue to strive to provide the very best level of care and service in town.We have recently invested into new equipment, in order to provide you a thorough and comprehensive eye exam.Give one of our friendly staff a call today to book an eye test or alternatively come visit us in store.We’d love to see you soon! :"
Address: 31 Bridge St, Newton-le-Willows WA12 9BE, UK
Phone: 01925 226269
State: Merseyside
City: Newton-le-Willows
Zip Code: WA12 9BE

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews
Title: Exceptional Care and Service I recently took my mum to this optician due to her experiencing slight blurred vision, and I cannot express how impressed I am with the level of professionalism and care we received. From the moment we walked in, the reception staff set the tone with their warm and friendly welcome. They offered us water and provided a detailed explanation of the tests my mum would undergo. This not only helped alleviate any concerns but also showcased their commitment to transparency and patient understanding. The opticians themselves were outstanding. They went above and beyond to ensure my mum felt comfortable and well-cared-for throughout the entire examination. Their attention to detail and thoroughness in explaining the process reassured us that we were in capable hands. One standout aspect was the staff's genuine interest in helping us find the perfect frames. They allowed us ample time to explore various options, never once pressuring or rushing us. It was evident that their goal was to make the experience enjoyable and stress-free. What sets this optician apart is the positive and friendly atmosphere created by the entire team. The genuine care they showed towards my mum and their willingness to go the extra mile did not go unnoticed. I appreciate the patience, professionalism, and kindness exhibited by every staff member we encountered. In conclusion, I wholeheartedly recommend this optician to anyone seeking top-notch eye care and a pleasant, customer-centric experience. The exceptional service, combined with the welcoming environment, makes it deserving of a solid five-star rating. We left with not only improved vision but also with smiles on our faces, grateful for such a positive and caring experience.
Amazing service from start to finish, got my new Gucci glasses, from the moment you step in at Robert’s they take their time with you and treats you as a VIP. You know they’re paying attention to detail in your eye test and they even take the time to show you glasses after your eye test to see what you might like or suit. No sales pressure what so ever either , the service was just incredible. I had a few bad experiences in a very well known chain, but Roberts put faith and confidence back in to me. Thank you so much for making me feel so welcome and I can’t wait to purchase some more just before summer as you’ve got a regular customer now and when you receive such great service I’ll be telling everyone : Very professional , friendly and just sing their praises enough, give them ago as you won’t regret it one bit. I just wish I came to you guys years ago!!
I visited Roberts Opticians recently due to blurred vision issues, and I must say, I'm thoroughly impressed. Their professional and patient-centered approach made my experience exceptional. I truly appreciated the comprehensive advice I received, which went beyond my expectations. There was absolutely no pressure to buy, and they took a holistic approach to address my concerns. I highly recommend Roberts Opticians for their top-notch service.
such friendly service from the second you walk in from the lovely reception staff to the optometrists. Very welcoming environment. Ive been to many opticians in the past but im making this my regular from now on. Trusted service with expert advice. Well done to the new owners, you’ve got yourselves a difficult new patient
Great service from this opticians! The members of staff were very professional with a friendly manner. Got me referred after a telephone appointment for the same day at the local hospital who then treated my eye pain !!! Well done Ali and staff..
Took my 4 year old son for his follow up appointment. We hadn't been since Nigel retired but the new owner was lovely and my son was immediately put at ease. Really friendly staff from the "glasses doctor" as my son calls him to the receptionist. Great people. I really love the new decor too.
Great opticians! Service impeccable, staff so helpful and friendly and glasses very well priced. Optician spotted an underlying problem that was affecting my sight for the past few months. On his recommendation the suggested treatment has helped
Visited today for post op check up after Cataract surgery, staff were very helpful and Ali was very professional, would highly recommend.
Fantastic, went in as I thought I had an eye infection. Turned out I had something in my eye. The optometrist there then immediately booked me into the hospital to have it removed. By 1pm the same day I had the object removed. Couldn’t be happier and will be using them from now on.
My new glasses have arrived and they look and feel amazing! All the staff were incredible, giving me genuine and honest advice on which glasses would suit me best. Excellent customer service with eyecare focused on the needs of the individual. Thank you, cannot fault you guys!
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