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Riverside Harworth and Bircotes

  1. Doncaster
  2. Doncaster

Reviews, get directions and contact details for Riverside Harworth and Bircotes

Address: Harworth Primary Care Centre, Scrooby Rd, Harworth, Doncaster DN11 8JT, UK
Phone: 01777 713330
State: Nottinghamshire
City: Doncaster
Zip Code: DN11 8JT

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info
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Reviews
Can not get appointments at this place you have to be dieing or over 75. The appointment I was allocated I've had for over 3 weeks now and symptoms got worse but you don't seem to care. And about the fact you are serving a population of 24k why take more patient on from oakleaf surgery that shut down if you can not handle the patients you already have. Your response will not cut it and therefore I will be making complaint. And about if I need to been seen before the 24 hour I should contact the doctors well did that this morning and got fobbed off.
It took me three attempts and six months to get an audience with a doctor for my problem which has been ongoing for a long period of time. The doctor I saw was lovely and he even apologised but it wasn’t his fault that I had trouble getting the appointment. He helped me and was brilliant but the system that Riverside is using for patients to get appointments is ridiculous. You have to‘apply’ for an appointment, which is passed for approval by the medical team whoever they are. If they think you warrant an audience they will either grant you a phone call or put you on a waiting list which can be a FOUR WEEK wait to see a doctor. But if you have an urgent need for an appointment you can ring in the morning between 8-9am but you can never get through. It’s ridiculous.
This gp practice is an Absolute disgrace i had taken my 16 month old child to see a doctor twice in the space of 2weeks for them to try and fob me off both times they couldn't even diagnose my child's problem the doctor was use nor ornament obviously didn't lurn much while studying to become a gp Absolutely useless doctors at this practice and yet the hospital doctor diagnosed his problem straight away
UPDATE - PRACTICE MANGER CALLED ME THIS MORNING, VERY NICE AND APOLOGETIC, UNDERSTOOD MY CONCERNS, THE SAID RECEPTIONIST WILL NOW BE GETTING MORE TRAINING TO BE MORE HELPFUL RATHER THAN JUST ADVISE CALL AT 8 OR GO ONLINE. QUERY HAS NOW BEEN DEALT WITH, MUCH APPRECIATED, HOPEFULLY GOING FORWARD NO MORE PROBLEMS ...... Honestly pointless drs, just rang to get an appt for my son, can't pre book appt? can't have a phonecall, got told to either submit an appt request online or ring back at 8am, what's the point in them being open? And what's the point in a telephone system or the receptionists when they want everything done online, this isn't my first problem with them this is one of a few
Absolutely disgusting way you treat patients I had a sore throat and chest pain was treated for inflamed throat given antibiotics and tablets for gastric acid was told to go back week after if it hadn't cleared.it didn't clear up I rung doctor about my medication as I had chest pain and pain in my throat and jaw and arms was told doctor would ring me back.no phone call later on that day I had chest pain and the same symptoms again so in pain I walked to the surgery and asked to see doctor was told full to capacity and I could go to one of their clinics else where I said I'm not driving with chest pain was told again full to capacity and was told we can review you tomorrow.i begged to see a doctor was told again full to capacity and the receptionist could see I was in pain.walked back home in pain and dialled 111 out of hours doctor said he was very concerned and told me to go a and e well its a good job I did or I might have not been here the next day.i had suffered a heart attack and have had two stents fitted.at least out of hours showed some compassion towards me.where is your duty of care your suppose to be here to get people the treatment they need not just brush patients under the carpet like there nothing. Been out of hospital a week and rung and asked if doctor will put my discharge letter on the system so my I can order tablets when needed was told its on system ready for doctor to do still not done it's not the first time this has happened with riverside.
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Riverside Harworth and Bircotes map

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