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River Island Clothing Co

  1. South Shields
  2. South Shields Fashion

Reviews, get directions and contact details for River Island Clothing Co

Address: 67-69 King Street , South Shields NE33 1DH, XTW, GB
Phone: 0191 454 4110
State: XTW
City: South Shields
Zip Code: NE33 1DH

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Reviews
Your roof mesh and razor wire injures and maims and no doubt kills our beautiful sea birds. Cruel. If you can't cope with sea birds in a seaside town go move your shop elsewhere. 2 fire engines had to come out because of your roof. Should be ashamed of yourselves. I appeal for anyone who values lives to not shop here.
The customer service in the South Shields store is absolutely pathetic, Most of the staff look sick of there lives in the shop. Can't crack a smile. Got turned away from making a return today because I had misplaced the receipt, Went straight to the store in Washington and got the credit on a gift card!! absolute jokers. This has happened on numerous occasions over the years. Worst customer experience ever!!!
Love River Island. This review is the South Shields store specific purely due to the size of the store, staff are great. As I said, purely due to the size of the shop they have no optiom but to limit the range of stock they sell. If like me who much prefers to shop in store from the real thing on the rail, as opposed to pictures on a screen, I would suggest a trip to the Intu Eldon Square or Metrocentre River Island if you can.
Went in to River Island On 21,12,2018. To try & get a pair Of jeans what I seen on line.. but we’re not in stock on line.. but had them in South Shields store .. going to the store was absolutely waste of my time .. they had the jeans in stock.. but couldn’t be bothered to get them out the stock room.. first I asked, did they have any.. they said they didn’t sell them.. the staff were very ignorant knowing they had them in stock.. I kindly asked a nother member of staff to check Product Number.. she did say we have 5 pairs in stock in the size I wanted .. then to be told I would have to pay full price if I wanted them.. .. me knowing them jeans were on sale on line & in store for bout 3 weeks.. & they are still in stock now, still on sale now, I think it was absolute disgrace the way I was treated and I am surprised the shop gets any customers going in if they get spoken to like I was.. I think if they took more time concentrating on their job then standing looking pretty , may be more would get done !
Nice cloths. Can be pricey, but quality is good. Well made and unusual designs. I wear a lot of glittery cloths and with diamontes on and frilly items, so my kind of store. I get river island vouchers for birthdays, mothers day, and of course Christmas. So end up spending around £900 a year if not more for holiday items to take away, ie, tshirts, maybe a dress or two, sandles, evening bag/ purse ect Staff always very helpful in South Shields store. Metro centre Newcastle is a lot larger so went there October 2019 with my £300 biryhday money. Bought a lot for my monies. So Christmas 2019 plan to spend my £300 Christmas monies there again, get even more on Boxing day sale, will be visiting the store in metro centre more variety of clothing.
Lovely shop - the branch in my home own is pretty small so obviously doesn't have as good of a selection as the bigger stores, and seems to have much more choice in the smaller size range which is a shame for those who aren't a size 10 or under! but the staff are pleasant and always recommend trying to find whatever isn't in the store online which you can get delivered to your local store for convenience
Popped in for a look came out with lovely perfume for myself & my grandaughter nice friendly staff
Rude staff on today! I picked up unpriced item from under £10 rail, when I went to pay it came up £12 and the staff member informed me it’s says on selected items ‘that’s how they get away with it’ then carried on conversation with other staff member! I left with out item!
if you are looking for clothes its ok
Not a bad little store did not have much choice but worth a quick look in, there is always staff on hand to help you, there is not much parking spaces in front of the store but there is plenty in asda car park where you have to pay in both, there is disabled parking and the store is wheelchair friendly
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