Renew Nails and Beauty

Booked in for a full leg and bikini wax. Lady that did it was lovely but I was going on holiday and didn't actually check my legs until I was sitting by the pool two days later. I had a very hairy knee and strips elsewhere on my legs that were still hairy. Ended up shaving my legs a fair bit whilst on holiday so won't be returning there. Very disappointing.
1 7 years ago (10-09-2017)

Best wax I have ever had. Lovely friendly staff. I was told about all the different waxes used and the brand's and why they use the one they have. Never been offered this info before! I went back the next day to have my eyebrows done and will be making this place my regular. They also have great last minute deals on treatwell. Only minor point is I had to wait 5 mins after my appointment time but not a problem for me.
5 7 years ago (23-10-2017)

Just had brow define and lash lift - I am absolutely thrilled with the results. The salon and staff are lovely and I will definitely be visiting again soon. Thank you Renew.
5 7 years ago (30-09-2017)

The was a confusion on the booking on their part and she was unwilling to take responsibility, I also pre paid for a full service to get my nails and toes done, however she then turn around to tell me that she didn't have time to finish off my nails, I was very vex because I felt like I didn't get what I paid for and she was unwilling to give me a refund, her claim was "I don't owe you any money because I work by the hour" so whether your nails are painted or not it's the same price" 😡Their leaflet doesn't not say she works by the hour, you book a service and that's what you pay for and you expect to get it My experience at this nail salon was very disappointing as a first timer and for the price I paid £67 I ended up with nails I didn't want and my toes unpainted The manager/ owner of the salon as rude when I challenge her mistakes, and has no skills in dealing with complains and couldn't take criticism, she claimed she had 10years experience but her work was amateur, her employee is way better at doing nails than she is, But the owner put me off and wouldn't go back I'm afraid Every time I asked for a nail design she claimed she didn't have the time, I'm sorry I paid for the service you make time I will never visit this salon again! Both me and my friend were so disappointed It's been an expensive lesson 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 **Additionally review** : it's funny how you respond on here to keep your review up, when I called the salon 2 days later to explain my displease you locked the phone off It's been exactly a week all my gel overlay have either chipped or fell off Everyone to their own I personally and my friend would not be coming back no recommending anyone I know
1 7 years ago (08-07-2017)

Very disappointed.. I asked for Shellac which is supposed to last up to 3 weeks at least, 3 days later it fell off and the nail art itself wasn't very good, see images attached. My friend also had a terrible experience where the owner of the business dealt with it quite unprofessionally. I'm also quite shocked at how the owner of the business responded to another lady's comment on Google reviews. Will definitely not be going to this place again and wouldn't recommend it either.
1 7 years ago (12-07-2017)