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Reviews, get directions and contact details for RBS

Address: 158A Fenwick Rd, Giffnock, Glasgow G46 6XB, UK
Phone: 0345 724 2424
State: East Renfrewshire
City: Glasgow
Zip Code: G46 6XB

opening times

Monday: 9:15 AM – 5:00 PM
Tuesday: 9:15 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 9:15 AM – 5:00 PM
Friday: 9:15 AM – 5:00 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: Closed


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Reviews
Absolutely no shocks here at the 2 star status on reviews here. 3 times I've now asked them to change my branch and address, and only on the third was I told that an appointment was necessary to do these things. Of course this all happened AFTER I was assured they had changed my branch to giffnock. After my card was sent to my old branch that I wasn't able to get to this week due to work, i was informed by rbs that my card would be forwarded onto my (now) local branch. I'm now a week with no card and 2 defaulted payments, and instead of being profusely apologetic I was given an interrogation on how I lost my card - a bit late don't you think? To top it all off I was asked why I didn't "just get my card sent to my address". Why you ask? Because three times I've visited the bank and three times I have been told I can't change my address until I have a card, either that line or a look of confusion and the inability to add an address. Poor service. Combined with more local branches closing I doubt I will be with RBS any longer.
8 years ago (06-11-2017)
This branch does not accept coins pre-bagged in RBS cash bags. Staff not friendly, long queue on a Tuesday afternoon, organised chaos. As an RBS customer for 50+ years this is worst service I've experienced in any RBS branch.
8 years ago (19-10-2017)
So apparently now you can't walk into a branch and deposit money in an account?? Why exactly then are these places doing open because this one just seemed to be a gossip shop.
8 years ago (13-10-2017)
What a joke. Ours tenants can no longer deposit cash into this branch. I thought that is what banks were for?? Not as if you don't take enough money off us for using the business account.
8 years ago (16-10-2017)
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