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Reviews, get directions and contact details for Primark

Primark
Discount fashion chain offering clothes and accessories for all ages, plus homewares.
Address: Market Place Shopping Centre, Bolton BL1 2AL, UK
Phone: 01204 813124
State: Greater Manchester
City: Bolton
Zip Code: BL1 2AL

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Nice new store, however, really impractical. The choice of clothes seems better however there are less fitting rooms than before. The tills are also very poorly thought out. 10+ self service and just 2 tills for returns, cash payments and people not wanting to use self service. I needed to return something and was waiting for a very long time due the same tills being used just for paying. There should be a seperate till for returns. The click and collect also needs to be more clear as that is literally a button on a wall!
A special mention to the till staff who were so helpful when my daughter with needs was having a difficult time at the self checkout! Thank you so much, you were so kind and understanding with us! Lovely lovely staff and an autism friendly place
It’s a pretty sub-standard Primark to be fair. I was expecting good things after the move to the Marketplace however the store itself isn’t particularly as exciting as I expected. The range of different products they have I would say is on par with the old location besides the new makeup ranges and body care ranges which weren’t too bad. Obviously the self serves they have added across some stores now including this one is great! In terms of the store itself however, I don’t see much improvement. Would of loved to see a multi story one in Bolton which I kind of expected. Let down.
I went in to the new Bolton primark today on my day off work. There was a massive queue as only two people on the tills. So I had no choice but to use the card only self checkout that staff was encouraging people to use. I scanned all my items and put them in bags and when it came to paying the till said RANDOM CHECK needed with a light flashing?? as if I was at airport security. So a member of staff came over to take things out of my bags and check them to make sure I had scanned everything and it matched what was on the screen then said everything is OK. Then instead of scanning my receipt to get through the gate like other people did, the security guard scanned me out instead. I have never felt so embarrassed in all my life. People looking over while I am made to look like I am a criminal. I pointed out to the member off staff that I will never be returning due to how that experience made me feel. I understand she is just doing the job she is told to do so I don't blame her. Primark need to pay staff to go on tills to actually serve people Instead of forcing customers to serve them selves then use the staff to make customers feel like criminals. The choice is waiting a very,very long time in a queue or being treated like a thief. I won't be returning.
Disappointed!nnI was really looking forward to visiting the new Primark in Bolton, expecting it to be a bigger and better store, possibly spread across 2-3 floors. Unfortunately, it’s only one floor and actually feels smaller than the previous location. I left quite disappointed as I was hoping for more variety and a better shopping experience.
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Directions to Primark with public transportation


Market Place 70 meters
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Market Place 70 meters
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Back Street East 70 meters
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Palace Street 110 meters
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All Saints Street 160 meters
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