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Prestonpans Health Centre

  1. Prestonpans
  2. Prestonpans Hospital
  3. Prestonpans Doctor

Reviews, get directions and contact details for Prestonpans Health Centre

Address: Preston Rd, Prestonpans EH32 9QS, UK
Phone: 01875 810736
State: East Lothian
City: Prestonpans
Zip Code: EH32 9QS

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
This practice is easily the best that I've had the privilege to be a patient of. I have multiple issues with my health and on each occasion, from speaking with reception staff on to the Doctors I feel that on each occasion my positive experiences have not wavered. Working in a practice environment must be challenging at the best of times, but all the staff deliver consistent excellent service. Well done.
The staff in reception are friendly and accomodating I have been fortunate not to have ever struggled for a telephone appointment and if I have needed to see a Dr even throughout covid this was arranged quickly. Their is a wealth of knowledge and experience in the practice and I feel fortunate to have such a good local practice.
The support of not only the nurses and doctors but the dedication of the reception staff and kindness when they answer your calls are remarkable. Efficiency and effectiveness, sheer support to all. I feel blessed to have these wonderful people looking after my family, especially when we are having a difficult time thank you
Every time I’ve needed an appointment I’ve got one. Whether that’s face to face or on the phone. Doing a great job guys. Thank you.
I greatly appreciate the service I receive from the practise. Throughout covid I have been able to get appointments either by phone or in person. It has always been a very good practise and service is normally with a smile. I would like to mention in particular Dr Small who will be leaving this month. She will be sorely missed by myself as she has been my go to doctor for a number of years.
My mum phoned 3 or 4 times at the end of September looking for a bit of advice on covid. My youngest brother who has special needs and type 1 diabetes tested positive. He stopped eating, drinking and going to the toilet. He developed a cough as well. She wanted advice on antibiotics and him not eating and drinking. Each time these receptionist would not allow her to speak to a doctor or a nurse. On Tues 28th my brother was taken into hospital in a very serious condition on a ventilator fighting for his life where he is still there at the moment. I hope someone will contact me or my mum and offer some sort of explanation. Just adding to this. My brother passed away on 14/10/ 21 after never waking up from the coma. Shame on you Prestonpans Health Centre receptionists.
New repeat prescription facility is not an improvement on old practice based system. Clearly NHS uniformity of systems to lowest denominator for new practice based systems. It is definately not very well mobile enabled, less easily accessible and intuitive. No automatic recording of requirements from previous application to fill in a new request, no multiple item requests. If it ain't broke, don't fix it.
I have always had very good service service from Prestonpans Group Practice. I was impressed by the fact that one of the GPs took blood from me when the Phebotomist was away due to the covid staff shortage, indicative of good multi-disciplinary practice, I have an excellent GP who has excellent rapport with me as her patient.
I joined this practice a few months ago. The service is excellent. The reception staff are always helpful and accommodating and doctors always thorough and make time when necessary. unpatronising.
absolute disgrace,my wife has been coughing blood since last wednesday.telephoned surgery on friday after she got a appointment for monday a doctor came on telephone and said what do want me to do about it surely if your coughing blood you should at least be told to come to the surgery.telephoned 111 on saturday sent to hospital inside 30 minutes.my wife is still in hospital undergoing tests,thanks to the doctor at surgery this cost her a full day of treatment.pity 1 star is lowest marking.
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