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Play Factore

  1. Manchester
  2. Manchester Amusement Center

Reviews, get directions and contact details for Play Factore

Play Factore
Address: Trafford Quays Leisure Village, 7 Trafford Way, Trafford Park, Stretford, Manchester M41 7JA, UK
Phone: 0161 748 6851
State: Greater Manchester
City: Manchester
Zip Code: M41 7JA

opening times

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 10:00 AM – 6:00 PM

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Reviews
We paid over £14 for two adults and our 2½-year-old. When we arrived, they told us the toddler area was closed all day. No refund, no help.nnOur child had to play with much older kids, which didn’t feel safe. We had to stay with them the whole time.nnThe place feels rundown. Most things cost extra, and the food and drinks weren’t great.nnIt’s more for kids over 6. The only good part was the friendly staff in the restaurant, although I almost got scammed for 1 jelly nnNot worth it for little ones.
Visited with my Granddaughter 9 yrs.nShe likes the interior climbing frame up to the slide.nShe also likes the zip wire which is an additional payment.nNice clean venue and I'm sure we'll be visiting again.
Very clean, staff friendly, lots of interactive play and the main frame was enjoyed by both 5 and 11 year old. We thought it was good value for money and will come back.
Had a really upsetting experience at Play Factore today due to gaslighting from a male member of staff who I think was a manager.nnMy son has just turned one and can’t walk yet. I saw the baby area on lots of recent pictures online and knew he would love it.nnWhen I arrived we payed full price £12.95 for my baby and £5.25 for 1 adult, I was fine paying this to use a baby area.nnHowever when I had a look around I couldn’t find the baby area that I had seen in pictures. I asked at the desk and was told it had been changed recently to an under 4’s area which meant that there was literally nothing my baby could independently under supervision play with.nnHe tried to climb up the ramps but he got upset that he couldn’t which was really sad.nnThe only area he could have played in had 2 large screens showing overstimulating cartoons world health organisation recommends no screen time for under twos.nnThe sensory area was just a room with wall to wall flashing lights - again so overstimulating for a baby.nnHe crawled through the tunnel and down the slide on my knee but was done with it all in about 20mins.nnThe male staff member attempted to show me how my baby could play in an area for 4 year olds. I explained that this wasn’t the baby area I saw online and asked if I could be refunded to pay the £3.95 under one’s price since there wasn’t actually a baby area anymore. The staff member refused.nnThen his exact words were ‘I think he can do it’ I was shocked at his audacity to comment on my baby’s abilities. I made this clear however did not once raise my voice.nnThe member of staff then completely gaslit me and denied that he said those words. He kept rephrasing and trying to tell me he didn’t say it.nnHe then said ‘this is getting out of hand’ which is another way to gaslight women into thinking they are overreacting to a situation. Perfectly reasonable response to be upset about being lied to and gaslit at a soft play!.nnHe ended it with ‘I’m sorry if it came across that way’ which is a gaslighting phrase again. No apology for what he actually said or admission that he lied about what he said.nnSo not a good experience which is such a shame as this was my baby’s first soft play.nnGoing forward I would recommend further training so that staff members can recognise toxic and gaslighting behaviours in themselves and not project this onto customers.nIt would also be helpful to clarify on the website and entrance that there is no longer a baby area for pre walkers.
Had a really enjoyable time here this afternoon. The kids were kept happy even my 15 year old which isnt easy! Its lively and popular the food prices were really reasonable which is rare these days, I think for this reason the the wait for pizza was a fair bit so order early. We ordered an hour in and got it 30 mins before leaving which was fine but any later and we may have struggled.nnOnly complaint is the drink prices were abit high nearly £4.00 for a coffee and it wasnt even costa sizes. £4.00 per pepsi. Other than that it was absolute value for money. We wouldnt hesitate to visit again
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Play Factore map

Directions to Play Factore with public transportation

Chill Factore 190 meters
100
Old Park Lane 340 meters
126
132
18
23
245
247
25
X22
X50
Trafford Way 390 meters
100
Old Park Lane 390 meters
18
23
245
247
25
X22
X50
Barton Embankment 410 meters
100

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