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Pizza Hut

  1. Chester
  2. Chester Food Delivery
  3. Chester Pizza

Reviews, get directions and contact details for Pizza Hut

Pizza Hut
"Did you know we offer Pizza Hut Delivery collection and Pizza Hut Delivery in Chester? We have a variety of pizza crusts including Pan crust, Classic crust, and the best-stuffed crust in the world, available right on your doorstep in Chester. Don't forget to sign up to our Hut Rewards loyalty program, where every order gets you one step closer to a free pizza."
Address: 126 Christleton Road , Chester CH3 5TD, CHW, GB
State: CHW
City: Chester
Zip Code: CH3 5TD

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Reviews
Ordered many times and so the pizzas have been amazing as it was generously loaded with toppings and delicious.
Delicious meal from pizza hut, the drink was missing so we had to call up and they delivered our drink AND gave us some free ice cream as an apology! Went above and beyond! Great service!
On the app said Order has been delivered.19:45 Not here, called and was told it was 5-10 minutes away. Still not here 20:30. Now not answering calls. Poor service. Very poor. Will not use again. Update: they have gave my order to somebody else called Alex Whilst asking for a refund, actually got sworn at.
Disappointed in the pepperoni pizza. There was more dough then ANYTHING else and everything else was satisfactoryFood: 3/5
Awful! Couldn’t find stuffed crust on the menu. Phoned the shop and was told to order them phone back and they would put a not on the order. Did everything they asked and ended up with an over done classic crust. Called the store again and was offered a new pizza but just wanted my money back at this point, given a number which no one answers and was directed to the website by an automated message. Waiting for a response. Genuinely will never use Pizza Hut again. Awful!
Shocking, wrong food delivered late, they offered money back, not what you want when you expect service, very helpful to.fix their errors but need to.focus on getting it right. Who wants to wait another 1hr for your food. So sorry so sorry just do your job
This place has gone right down hill. Waited in there for a long time to be told part of my order was forgotten. To be honest I was relieved at hearing this because the longer I was stood in there the more repulsed I was becoming. People making deliveries walking in and making up boxes without washing hands. There was a foul smell in there. It was dirty rotten. If you seen inside there you wouldn't order online. Never got an apology off the man at the counter, terrible customer service. Avoid this place. I got a refund and walked out, off to domino's where its cleaner and better service.
I used to order from dominos, but had terrible customer service. Recently we’ve been using Pizza Hut and we’ve really enjoyed the food. Today we was missing a bottle of pop from our order when it arrived, I called the restaurant and they was happy to send this again and apologized. The staff was so helpful, and within no time the pop arrived. I was so happy with the food, and to go above and beyond to get the missing item to us, just made sure we will continue to order from you going forward.
Accidentally ordered the wrong item so called up to amend it, the man I spoke to couldn't have been more helpful and nice! Food arrived quickly after this and was delicious. Such an easy and straightforward place to order from, will be ordering again :
Ordered a pizza and two sides which took over an hour to deliver. Then the driver could not find my house, even though I live on a residential street with two entrances. I received a £10 off as an apology. Fine. I then ordered a few days later at 6pm two pizzas and two sides, using the £10 off code that I had received. After an hour of waiting I phoned up to see where my pizza was - then I was told it would take another 45 minutes for them to get it to me. This would have meant I would be waiting 1 hour and 30 minutes to 1 hour and 45 minutes for my order. I asked to cancel the order and to refund me. I was told to call customer services, which I did straight away. They gave me a reference code and said that the refund will be processed as I cancelled a while prior and had notified the shop where it was coming from. Then 2 hours and 20 minutes after I had placed the order 8:20pm I heard a knock at the door, only to find my order had not been cancelled and it had arrived at my house. I rejected it from the delivery driver, stating how I had cancelled it over an hour prior, as I was told the wait would be 2 hours. He expressed shock at this and said he would have cancelled it himself. He then joked that he would eat my order in his car. I tried straight away to call the company to tell them that I had rejected it, so that if anything did happen to said order, I would not be charged still for it, after I had cancelled it an hour and twenty minutes earlier to its delivery. The shop then ignored my calls for over half an hour, sending me to an automated system constantly. There was no apology to reason given to why my order at 6pm would take 2 hours to make and deliver, as it is not peak time either. Will not be ordering from here again. I have never had such appalling service from any delivery company before.
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