Reviews
Pizza hut food is always good especially when your super hungry. This branch can get busy and service becomes slow. One of the starters didn't come out. The jalapeno poppers have red peppers inside. Food took a while to come but it came out hot. A few larger tables got served before us, but it's worth the wait.
A pretty decent Pizza Hut, I am not sure if I like that the only option is to order and pay via phone. The staff were not particularly friendly. The restaurant was clean but not immaculate. The food is pizza hut quality, not as greasy as a dominos not a fresh are a artisan pizza. It serves a purpose and for £19 per head it’s good value.Recommended dishesGarlic Bread, Margherita Pizza
Love the buffet,it's very good value for money and the food is amazing. Nice clean tidy place and staff are friendly.Food: 5/5
Ordered 2 pizzas which were spot on with cheesy bites. There was no buffet when i went so settled for the free snack bar which in my opinion is very limited. The chips they do here r nasty and even my kids didnt touch them so ended up keaving them. Got 2 cookie doughs and again tasty but very tiny portions and again extortionate prices. Ended up spending over £55 which felt like robbery compared to other restaurants and amount of food you can get for that kind of money but i am aware its cheshire oaks an primetime location etc I have been here before in the past so should have expected it. Lovely seating area an staff r ok but I just hope they open more halal/veg option restaurants in the area as struggled to find any and always end up coming here for the worlds most expensive veggie pizza
I love that pizza Hut is so family friendly. My autistic son loves going there. I like that once you have ordered you can get salad, so if you're hungry you can eat while waiting for the main food.Toilets were clean. Staff were friendly. Kid-friendliness: Pizza Hut is always kid friendly with drinks machines accessible, activity pages and crayons given upon being seated. Lots of kids options on the menu. Parking: There is plenty of parking round the back, and I especially like the parent and child spaces being right close to the entrance as it was less space for my 2 year old to attempt to run off.
It was nice that the electronic voucher worked well at first time. I didn't have to ask for help to troubleshoot. The free drinks area was good. Bathroom was not tidy, had lots of water on the floor. The disabled toilets with the baby changing area was locked the entire time. Parking: Free parking.
Turned up for a birthday celebration and dispite booking earlier in the day there was no record of our booking we were told they would try and fit us in rather begrudgingly we were given a table. Tried to order using QR code it wouldn't work went to the counter to order was told I should us QR explained it wouldn't work and I was the only one with a phone staff member actually huffed and said he'd try and find someone to serve me service was quick only down side when we asked for spoons the server gestured with her head and said they're over there and yet again the ice cream machine was out of order there overall not our best dining our meals totalled nearly £90 came away feeling rather disappointed
Staff were amazing and though we ordered a wrong pizza by mistake, they handled it very well. I couldn’t have asked for a better staff treatment. I regularly visit but this last visit made me appreciate the staff even more and I was very impressed. Thank you
Everything is done via the app, pros and cons to this though. You make a mistake, good luck getting help from a physical person. I ordered the buffet for the kids and realised I was supposed to click one that didn’t state “only” but I’d already paid. Asked a busy waiter who referred me to a rather flustered looking Manager who dismissively told me to “order separately”… However it’s quite costly to order individual ice-cream and drinks but seems everything has to be done via the app so make sure you get it right or pay again. What got me uncomfortable was the Managers attitude. I’m a type 1 diabetic, asthmatic with underlying conditions. I coughed ONCE a singular cough into my elbow, away from her to clear my throat as we were standing close to the kitchen and she contorted her face and backed away from me like I carried the plague, looking quite irritated at me. I felt that. Toilets were unkept. Pizza was OK. Would I come back/recommend? After this first time experience, unlikely …
Ease of ordering with the QR code meant my hungry kids could start eating straight away. However I think due to people ordering on the QR codes it really alters the customer service ability of the members of staff as they loose that face to face quality that you need when working in a customer service environment.