Pizza Hut

Absolute disgusting customer experience, ordered online and arrived just before collection time shown, came up ready for collection. Ordering assistant said my order wasn't ready, and started laughing. So called lady manager came out and then said my order hadn't been started. Had to wait another 15 minutes for what turned out to be a hard based pizza that felt like it was made 2 days before. This outlet has really gone down hill. Will not be back. Note- everyone blame just eat drivers for cold food but at this branch it's down to the assistant giving out food for delivery before everything was ready, when the driver complained about that puzza will be cold , again the assistant just laughed and said it will be ok.

Absolutely horrible customer service. By mistake I ordered wrong pizza when I rang them to discuss about it they hanged up by saying it was my fault n can't do anything. They didn't even let me finish because i was about to order again. Also driver didn't come to my flat by saying its pizza hut policy he will not even enter into the building. I will highly recommend not to order from this store again.

Stay away! They take your money and don't deliver food. I wish I could give this 0 stars. I ordered mac and cheese a few days ago and after being charged for it, it didn't get delivered. I called the hut and was told that it was missed and that it would get delivered in another 40 mins. Didn't help much as it never got delivered anyway. Never ordering from these again. It was pure robbery as after complaint to Pizza Hut I was given a 5 pound voucher to resolve the issue. The food missing cost more. Absolutely horrible customer service throughout.

I was not happy with the service that I was given. I had ordered two medium pizzas. They weren't classic crust as one was thick and the other was thin. I had ordered them from Langely Pizza Hut. When I had phoned, one of the staff was arguing with me and didn't take any action.

Absolute dog crap… literally just didn’t send the food. Man on the phone kept telling us to wait as it was a new driver after 30 mins past the expected delivery time and then the shop closed and he never answered again. We will never use them again…. Get new workers the ones there are ruining pizza huts reputation

No flavour, no taste just wastage of money. Had to rate 1 star to write review. Charges lot of money and pizza doesn't even come with a dip. Would never ever go for pizza hut . Absolutely rubbish, really don't understand why should one will pay for boxes only when there is no taste. Just buy frozen vegetables, microwave them and eat and assume that you are eating from pizza hut. Food was cold as well . So don't go fo pizza hut.

Ordered numerous times through Uber eat and Deliveroo we have either received the wrong pizza or the pizza is squashed or upside down!

Fantastic pizzas fresh hot and very quick delivery! Pizza Hut is always my go to especially with there brilliant deals

80's & 90's, the days when we dined in or gotta takeaway from PH. I remember the quality, customer service, the pizza's & how lovely the condiments were. However since ordering from PH, Bath Road, Slough it's been horrendous. We're paying top notch £'s for pizza's/sides etc that are ridiculously unsatisfying, so there goes the quality of what we consumed. Then there's the continued lies etc, so that's customer service gone out the window & finally we already paying for items that are ludicrously competitive, yet we receive no free dips, they're extra. I've ordered numerous times hoping that PH will eventually notice my concerns but NO. They've created a customer base over time & have lost all what made them great. I never gotta reply from PH customer service over countless orders of being very late/standards of food & the behaviour of staff. At times I've had the latter mixed. This is a GENUINE REVIEW of this outlet unfortunately & if all the points above matter to you when ordering, my advice is simply stay away. Basically the food & customer service is SH*T! Therefore perhaps other franchises posses similar ethics, because Pizza Hut customer services don't care, who knows?

Collected 2 x cookie doughs, looks like it was dropped and picked back up from the floor. When called up I was told I did it and not their fault. Never ordering again. Poor customer service.