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Reviews, get directions and contact details for Pizza Hut

"Did you know we offer Pizza Hut Delivery collection and Pizza Hut Delivery in Manchester? We have a variety of pizza crusts including Pan crust, Classic crust, and the best-stuffed crust in the world, available right on your doorstep in Manchester. Don't forget to sign up to our Hut Rewards loyalty program, where every order gets you one step closer to a free pizza."
Address: George Richards Way , Altrincham WA14 5NQ, XGM, GB
Phone: 0161 926 8059
State: XGM
City: Altrincham
Zip Code: WA14 5NQ


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Reviews
I placed an order as follows: 1 x Big New Yorker Bundle only £21.99 £28.99 Big New Yorker Create Your Own XXL Big New Yorker Cheese: Extra Cheese Guess what I got - did I get extra cheese? Did I get cheese? No, I got ZERO Cheese. Also, the "pizza" was overcooked and burnt Despite this, and being really hungry - because this was a saturday night treat - tried to eat a slice - it was utterly disgusting and utterly dry as a result. Spoke to the rudest person ever there who claimed "these things happen" - it's pizza, it has cheese on - and they decided to send it out despite clearly having NO cheese on it. Complete and utter fail. As it stands I am left hungry, without pizza and out of pocket. I had thought "Let's give them one more chance". Guess what, I don't have food and it was stupid to try them. They're awful. Have emailed their head office with a photo and recording of the phone call. As it stands will never EVER order from pizzahut - ANY pizzahut - ever EVER again.
Ordered online a week ago for collection, both pizzas were ready way before the delivery slot which meant they were cold. They were also dry and came with barely any cheese or sauce. Complained online & got a £15 voucher. Ordered again for collection got there straight away so it wasn’t cold this time and exact same thing - barely any cheese or sauce, hard, dry base. From other reviews on here, it’s obvious that this branch cannot work out how to make a proper Pizza Hut Pizza and are probably scrimping on cheese and sauce to save money… It actually hurt my jaw to eat!
Definitely avoid they no longer accept cash and the system they use for online transactions is shocking and failed multiple times taking money from my account it's now been nearly a week and still struggling to get a refund that was promised, tried calling to rectify to be spoken to like dirt and told I'm lying I'd rather eat glass than ever try pizza hut again what happened to the days of the customer is always right. World's gone mad
Booked delivery slot, pizza arrived squashed 10 minutes early. There were hardly any toppings. Despite one pizza being ordered as a "any 4 toppings" and us only choosing double Pineapple couldn't add more, there was hardly any Pineapple on it, less than you'd get for a single order. We counted 6 roquito Peppers on a large pizza. For the price you pay for pizza hut the quality and toppings are so rubbish. We won't use pizza hut again. It's just not worth the money. Especially now with the inflated delivery cost. The prices go up and everything gets worse!
Shouldn’t even get 1 star very rude. Need anger management classes
I hadn't read all these bad reviews before ordering. The only reason I ordered was because they had a very good offer any size, any pizza for £6. I can't complain about the customer service, yet my order was to collect. However, they messed with the ingiridients of my pizza. After reading the reviews here I don't feel like complaining, and given that it was only one ingredient missing I don't think it's worth the argue. Reglardless of the above, I have say that Pizza Hut is not what it used to be. Their pizzas are not as good as they used to be and Domino's or Papa John's are far better right now.
Spent 15 minutes at the counter without even being spoken to.. Then another 10 minutes after being “greeted”. For then my order to be cold.Food: 2/5
Upon reading more recent reviews, I was worried that this branch had gone downhill and delivering was becoming an issue for them. The arrival time for our order had lapsed and was 20mins late. However, it seemed that their online tracker wasn't updating the status of the order. I did call several times, and finally, they picked up and said it was on the way. Within 5 minutes, it was delivered. The pizzas were very nicely made and felt fresh.
Took my money and didn't bother to inform me they had no drivers available to deliver the food. The store can't offer refunds. Have to complete online forms to do this. I wouldn't have minded if the store called me immediately to say they were short staffed. I could have made alternate arrangements. Instead they were happy for me to wait 1.5 hours for a driver to become available. Dreadful customer service.
Ordered a pizza deal using the delivery service. Price was ok and pizza was delivered on time and the food was hot and tasty, the delivery driver was very pleasant and helpful. Just dropped a star because there could have been more toppings on the pizza, not so much crust. I would recommend based on my experience tonight and from previous experiences with Pizza Hut.
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