Reviews
Worst customer service I could have ever had, it’s a shame, as I have ordered before from them, must have changed the chef or something as well, the person who picked up the phone when I was literally looking only to some answers for my order only tried to hang up as quick as possible and in a very rude manner. He even told me I would be banned, for no reason, I was not even let to talk. And the manners in customer service, the conversation that I’ve had with him was rude, totally unprofessional, unpleasant especially for a woman, no respect and sense in they’re talking. So be careful when you order from them, you might get banned for you being right and them not liking it! Plus, you can not tell me this is deep phan
Worst customer service ever experienced. The employee who speaks on the phone he is just in a hurry to cut the call and if we ask any extras to add on pizza they dont do that.
Worst place. They take money from your account for an order. Tell you it hasn’t gone through and then tell you to order from somewhere else. The manager is the worst I’ve ever come across. The franchise needs to send people over for training in customer service.
Flip me Fifty Shades Darker styl-ee, £2 7in pepperoni Pizza or 2 mor toppings and a drink for £3. Went into Northampton Shop on Wellingborough Rd., mile or less East of centre. Near to my sisters house, so I will definitely be coming hear again. Bit shady on the tomatoe base but plenty of cheese and base well cooked and toppings good. I would suggest you guys introduce some form of sweet tomatoes as fresh tomatoes don't have strong flavour. Manager is friendly and helpful, doesn't speak like English is his 1st language but he will understand more complex communications like complaints if you explain yourself, and oversees his staff to make sure service is top notch.
Worst customer experience ever I had . Staffs are incorperative and friendly. They are thinking if you want come and buy otherwise go away. Please find good staffs your northampton branch and improve your business.
pizza was super crusty, looked like rats had nibbled it and smelled like fish, gave £40 when it was £32 and only got £6 back
Worst customer service. Ordered a pizza online, everything went through and then waited over an hour for the pizza to arrive. Everytime I called to find out what had happened to my pizza the person answering the telephone wouldn't speak and kept hanging up the phone. Eventually after several attemps and not giving up we called from a different mobile number. When I asked about the delivery and gave my address the persons tone changed and became rude and aggressive shouting over me wen i was trying to speak. I couldn't even get a word in edgeways and eventually he slammed the phone down lol. Weirdest most complicated experience ordering a simple pizza lol. My advice is to stay clear of this place because the ppl working here are demented. Wouldn't want to eat from the hands of this kind of ppl, dont know how or what they are putting in ur food
This place is a diagrace. Might be change of management. I use to order before without any issue. My daughter try to order a pizza and the man on the phone was very rude and put the phone down without any reason. I phoned again and tried to order. The man seemed angry and asked me to come to store to order and put the phone down. I drove down there and confronted the man. The man got angry and wanted to hit me with a commercial Pizza Tray..I even film him as he became aggresive and dangerous. Do not use this place.
When you go in side you have to wait to this guy finish his game and mabye is coming to serve you. I order duble pepeni and he give me Margherita. And don't know how to speak with people and i want to ask is ok to same guy work every day, or i need to make complain far?
i have been there several times near the closing time and the guy serving has refused to serve me as its getting late although its not quite closing time ??. anyways i let that go. i then go there when its fully open and ask for two 7 inch pizzas to then be told i have to order a 15 inch. mans a weirdo i am not going there ever again and defiantly cant trust him with my food