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Reviews, get directions and contact details for PGS Sussex Plumbers

Address: Unit A, Level 8 South, New England House, New England Street, Brighton, East Sussex, BN1 4GH, Brighton BN1 4GH, UK
Phone: 0800 043 5911
State: The City of Brighton and Hove
Zip Code: BN1 4GH

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Reviews
Absolutely disgraceful company. Rude, incompetent and lie. They are currently contracted by Taylor and Wimpey which I am doing all that I can to get this contract cancelled as I do not want other people dealing with these clowns. They turned our heating off upstairs when it's mid winter. I told them specifically not to turn it off. The plumber then left after making it worse. He said it'll be a couple of days. It's been almost a week and there's still no sign of our plumbing being fixed. No communication from them either other than my call to them earlier today which was disgusting. They have left the plumbing ticking and thumping sounds without 18 month olds cot near to this noise. On calling them up to express my concerns they just hung up on me. Shocking service.
Terrible customer service from this company, colleague of there’s on the phone verbally abused me and was using inappropriate language about me when he thought he disconnected the call to his colleagues. The language was highly offensive and insulting. He terminated the call when arranging the appointment. Highly unprofessional. This company also 2 weeks prior incorrectly installed my flu for my boiler so had to come back and correctly install it up to standards, this is gas could have been very disastrous. Director won’t even call back after requesting two calls backs and being promised on multiple occasions, now they won’t answer the phone, avoid this company seems very small get a professional in
This morning I woke up feeling icy cold and realised my boiler packed up!!!! This is what you need when it’s snowing outside.. so I rang GP plumbing in a panic at silly o’clock, the person other side of phone was calm and gave me some easy instructions such as pour hot water outside on the condensation pipe!!! And few other small instructions.. in the end I didn’t had to made appointment with Plumber which means I could save money who wouldn’t like this Highly recommended, I wouldn’t hesitate recommend them, thank you for your help x
Fantastic Plumbing contractor Customer care engineers attended to my Noisy boiler within 24hr and the issue was rectified quickly and professionally Always polite and professional Highly recommended
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