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Pets at Home Southwark

  1. London
  2. Southwark Pet Store

Reviews, get directions and contact details for Pets at Home Southwark

Pets at Home Southwark
Address: Cantium Retail Park, Old Kent Road, London SE1 5BA, UK
Phone: 0345 266 8967
State: Greater London
City: London
Zip Code: SE1 5BA

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
Store is very big and has a lot of what you need. Staff are pleasant, and knowledgable on the pets. The prices are quite high for easily produced products. A full plastic hamster ball which is of average quality is £5. Hamsters are reasonably priced at £10 and mine have all been fine despite hearing horror stories of buying pets from here. Watch out when buying a cage from here though, most cages come without things as people take things out of the cage on display. Missing tubes, missing connectors, missing water bottle made buying a cage from here a nightmare. Though, buying a cage online was alright, it came quickly and no damage. The vets here is probably the worst I have ever seen or heard from. My very sick hamster, who was at her death and needed treatment asap made me ring the Vets4Pets or what ever the name is to ask for their price range. The staff who was so under knowledgable on hamsters said £60 for a consultation. There is a private 5 star vets not far from me who charged me only £35 and £5 for medicine. Their vets is to be avoided at all costs. I’d like to say though, the staff are very helpful and kind. Those with green t shirts not the vets staff. Enjoy shopping ere and seeing the small pets. Who are always kept clean with fresh food, water and bedding.
8 years ago (04-04-2018)
Great staff. I went in to buy some flea treatment for my cat a couple of months ago. He'd had them for a few months, and it was starting to stress my poor cat and myself. I was going to just going to buy the same spray to treat my flat, and any old spot-on treatment. While I was browsing, a kind member of staff offered to assist. He was extremely helpful, told me some very useful information, and advised what treatment and spray I should use. As soon as I got home and put the treatment on my cat, within hours, you could tell it was working, fleas practically dropping off him. By the next morning, he had none, and haven't seen a single one since. And no need to spray the flat. Best experience ever. I wish I could remember his name.
9 years ago (10-12-2017)
Great assortment of products and food for pets at reasonable price. The staff is friendly although sometimes they lack of specific knowledge. A Groom room and vet available on site make it a comprehensive place for all pet owners.
9 years ago (19-01-2018)
I am writing this review because our vet advised us to do so. Our dog had a full grooming few weeks ago in this place and was left quite badly injured. We had to take it to the vet as the result and pay quite a lot for the treatment. The trimming was done very unprofessionally, our dog was bruised on it's belly (probably from the trimmer). It's half bulldog, so it has wrinkles on it's face, so one needs to be extra careful, but the the girl who was trimming him probably didn't pay any extra care, so our dog developed some nasty bleeding sores as the result. Please don't take your pets to this place!! People who work there are unqualified and will do more harm than good! Also the way they handled the booking was also out of order.
8 years ago (28-02-2018)
Staff were very helpful. The assistance and guidance was very valuable. Definitely recommended.
8 years ago (13-03-2018)
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