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Reviews, get directions and contact details for Pets at Home

Pets at Home
Address: 1A, Old Market Retail Park, High Road, Pitsea, Basildon SS13 3BY, UK
Phone: 0345 600 8982
State: Essex
City: Basildon
Zip Code: SS13 3BY

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Very clean, brilliant staff. The vets were caring and took their time. Highly recommend
Brilliant staff, take time to serve you and answer questions. Unfortunately, not lots of variety for my birds in this store, but Rayleigh has it all. Overall good store and the vets are really good.
Went in to buy a russian dwarf hamster, asked for someone to check if they had one for us, the person who was tasked to ‘Help’ looked scared to handle the hamster and seemed really unbothered and generally like she had no interest in helping us to see if it may be something we would buy, didn’t get the hamster out, looked scared to touch it, and was generally a bit useless. Will try somewhere else.
AVOID!! So many problems over the years first with my own dog but now my nans dog, paid over £600 to have its teeth done, they failed to muzzle the dog resulting in my nan having to collect the dog. Tried to reschedule the appointment, then told they had to pay an extra £40 for the dog to have its teeth done. Although it was pets at homes fault they couldn’t sedate the dog, received the refund but then had another £138 taken out 6 days later now trying to get that money back is proving impossible.
Went on today to purchase dog food for our French Bulldogs, very friendly and knowledgeable staff. Top marks
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