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Reviews, get directions and contact details for Perdiswell Leisure Centre

Perdiswell Leisure Centre

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This is the official Facebook page for Perdiswell Leisure Centre, operated by Freedom Leisure on behalf of Worcester City Council.

Address: Bilford Rd, Worcester WR3 8DX, UK
Phone: 01905 457189
ku.oc.erusiel-modeerf@llewsidrep
State: Worcestershire
Zip Code: WR3 8DX


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Reviews
Again and again, we have the same issue with the phone not being answered.nThis is so ridiculous; every other sports center answers within a couple of rings, but not Perdiswell.nI have seen a few other reviews with similar frustrations.nAs this is also a partnership with the local council, I believe the correct action is to ask the Council to intervene in this matter. Surely, they must have some responsibility to ensure we receive the right level of customer service.
15 min before class the studio was looking like that. Super dirty, dusty, with rust from old equipment.. with dry mud on the floor where yoga mats would have had to be placed.. no air and was smelling horrible. If someone has breathening problem it would be impossible to stay in the studio... Noone from perdiswell employees bothered to check and clean after the studio was used by someone else before the class. This is what you can expect from a 44 pounds per month membership with included classes.
A Masterclass in Ignoring Customers at the CentrennOh, where do I even begin? My recent experience with the phone response at this center was nothing short of remarkable. After wasting a solid 30 minutes trying to get through on the phone, I thought it would be a brilliant idea to test their responsiveness in person. So decided to call the desk whilst sat there in front of it. What did I see? The manager, staring at the ringing phone like it was a fascinating art piece, completely choosing to ignore it. And guess what? Not a single customer was waiting for service!nnBut it gets better! There were two staff members in the back room, blissfully chatting away while calls rang endlessly. Clearly, they were far too engrossed in their conversation to bother with something as trivial as customer service. I mean, who needs to answer the phone when you can have a riveting chat, right? This was particularly convenient for me since I was in an oversized delivery vehicle, desperately needing someone to open the front barrier for access.nnAnd let’s not pretend this is a one-time fluke. Oh no, I've experienced this delightful service on multiple occasions. I've even had to resort to contacting other Freedom Leisure centers in Worcestershire, which, shockingly, know how to answer their phones. It’s truly puzzling how this branch manages to struggle with something as basic as phone responsiveness when they assure us that the lines are perfectly operational and they have plenty of staff at the front desk.nnI truly hope this issue gets addressed soon. After all, effective communication is only the cornerstone of a smooth customer experience—no big deal, right?
Recently re joined. The Gym is OK but can be very busy at times. Equipment is good, but repairs seem to take ages. Gym staff are lovely and very helpful. The swimming pool is a good size but can be crowded at times. It doesn't appear to be very clean. Dirt on the pool floor near entry steps that has been there for weeks. I have had a couple of infections which gp suggested could be caught from the water in the pool. The Pool sometimes smells terrible. Showers are sometimes filthy. Full of hair and they smell. I have never seen the area being cleaned. People walking through changing room area in outdoor shoes and pushchairs also going through changing area. Hairdryers are adequate. A costume spinner would be nice. Toilets are ok. Parking is easy . Overall, an ok place considering the number of people using it but definitely room for improvement with cleanliness and hygiene.
May consider canceling my membership, and join Nuffield health Gym, as a lot of the gym equipment in perdiswell is broken and very dirty. I think the whole gym needs a deep clean I will upload images soon. The toilets are not nice either, skirting boards all swollen and bodged up with silicon. Like why can't you do a proper job ? Multi million pound gym and everything's been neglected.
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