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Pdsa Pet Aid Hospital

  1. Derby
  2. Derby Vets

Reviews, get directions and contact details for Pdsa Pet Aid Hospital

Address: City Gate Alvaston , Derby DE24 8RW, DBY, GB
Phone: 01332 345771
State: DBY
City: Derby
Zip Code: DE24 8RW

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related searches: vets near me, vets in southampton, peoples dispensary for sick animals, vets in margate, pdsa jobs, vets4pets, pet hospital near me, vet help
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Reviews
Absolutely fantastic staff, so welcoming and understanding. we unfortunately had to let one of our beloved dogs pass and they treated him with such love and respect he deserved after 16 years. The staff were so understanding and never rushed us at all. It's always hard loosing a loved pet, but they completely understood what we were going through. They offer such a great out of hours service, I wouldn't hesitate using them at all again.
My dog passed away Thursday They were good on seeing her at 2am but because she wasn't registered they asked loads of questions which I can't help thinking if they didn't she could have been seen and saved. The questions could have been asked when I was there.
Bought my little dog in he stopped eating and drinking ..PDSA did blood tests and an abdominal scan ..said it was probably his teeth .kept sending him home even though he was so sick ! Took a loan out and went private ..the did an abdominal scan he had shadows in his kidneys more likely cancer fatty masses on his pancreas ..and a blocked colon with poo .PDSA said his scan was fine ??? How could they miss all that ??? 7 days my Hugo suffered back and forth to them !! Hugo died and maybe I could of done more 7 days before ..PDSA should be ashamed of themselves .yes there a charity but do not call your self vets ! You are a bunch of liars !! And do not care properly for animals ..maybe lots of people's pets have died and they didn't have to .you could of saved my dog from alot of suffering if you had done your job properly ..maybe because your not getting paid for being there you don't care ..shame on you call yourself vets !!! Joke
Rang up regarding my cat at about 11pm. Got me booked in immediately and told me to head over. Every single member of staff were lovely and clearly care about the animals so much. Did a great job of settling my nerves and were really informative. Thank you to everyone at PDSA from me and Gizmo
Our cat recently had to have an emergency stay at PDSA due to chewing part of a lily. The hospital were amazing with simba and got us in within the same 30 minutes and we were seen straight away. Thank you PDSA. Couldn’t recommend enough
I cannot speak highly enough of the staff here at the Derby centre. They took excellent care of my girl dog, and tried to vet to the bottom of what was wrong with her. They gave brilliant advice and really took the time to explain next steps to me. They dud everything possible to make her comfortable whilst she was there and I couldn't have asked for more.
Fantastic, caring and respectful. I've used these twice in the last year. Once at a very sad time and once for a normal vaccination and both times I couldn't have asked for a better, more caring service.
As much as I would like to give them a good review, & I know they do there best to help pet owners, unfortunately I can't do that, as my pet needed to be seen by a vet, & they decided that I could treat him at home, I did get in to see a nurse, a week later, which he clean he wound & told me to carry on doing as I had been doing
Waiting time information! Amazing service, but sadly very understaffed. I brought my little jackchi in for emergency dental surgery under general anaesthetic, and we were treated really well. Unfortunately there was quite a lack of communication due to lack of staff. We brought her in at 9am, and still hadn't heard how her surgery went by 5pm. I tried calling but the phone line just disconnected. I was beside myself with worry. I sent an email a little after 5pm, which thankfully they responded to to let me know she was in recovery and doing fine, and a vet would call me shortly. A vet called at 7pm to give me the details of her surgery and recovery. She was still on a drip, but we could collect her at 8. Everything was explained really well. We went to collect her at 8pm and everything went smoothly. I'd like to reassure pet owners that it's normal to not hear from the vets for a considerable amount of time if their animals are having surgery, and that it doesn't mean anything bad has happened. Its so sad that this place is struggling so much due to lack of staff. They're only able to see emergency cases right now which is understandable, however I really feel reception could send off short text messages or emails when pets are out of surgery to set their owners minds at ease.
Absolutely amazing vet's. The staff here are all so great and lovely. Every vet has been so helpful and amazing with all of our dogs, and the reception staff are amazing with us. Always so helpful. You know they are always giving their all, when you're asking for help or information. Sadly one of our dogs passed away last year but everyone here was unbelievably so loving and understanding and really helped. It was the only vet's he didn't get scared of, that says a lot about them from my dogs point of view. Thank you, everybody, at PDSA.
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