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Parkside Hospital

  1. London
  2. Wimbledon Bus Station

Reviews, get directions and contact details for Parkside Hospital

"At Parkside Private Hospital we can care for you from initial consultation and diagnostic tests or investigation right through to surgical treatment"
Address: Wimbledon, London SW19 5NX, UK
State: Greater London
City: London
Zip Code: SW19 5NX

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related searches: Parkside Hospital Consultants, Nuffield Parkside Hospital, Parkside price list, Parkside Hospital jobs, New Victoria Hospital, Parkside hospital appointments, Parkside Hospital emergency, Parkside medical Centre
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Reviews
I have a full hip replacement surgery booked in at Parkside. I was very worried and anxious when I attended my medical assessment. On arriving at the hospital I was greeted by a very friendly receptionist who directed me to the right location. I then met two beautiful friendly nurses who made me feel most welcome and relaxed. Its a wonderful hospital as all the staff I met on that day were so helpful and friendly. I would love to see the same service given in every hospital in the UK, but that is just a dream I think, maybe in the distant future. Thank you to those two beautiful nurses and the rest of the staff at Parkside.
Arrived slightly early for my scan appointment at the hospital. The radiology manager happened to be passing by the reception, she gave me a very warm and comforting welcome with a big smile, and handed over the paperwork I had to complete. All staff members were extremely attentive and very friendly! Extremely pleasant experience, 5*’s for the whole team :!
Got referred to this hospital through my insurance for tests and the hospital just didn't contact me! So had to cancel my appointment and get a new one. I've had the tests done and I'm still waiting on my results... They also sent me an invoice for my tests that are covered by my insurance, I tried to contact them a week ago regarding this and they still have not replied. They take a long time to do anything, they don't reply to emails and phone lines are only 9-5 so difficult to contact. Would not recommend coming here.
I cannot fault the consultants at this hospital, however, dreadful experience with administration/accounts and overall customer service. Communications are not replied to. Prices are not transparent, conflicting quotes that even when communicated in writing are not honoured. This is not good practice and certainly not what you would expect from a private hospital. Looking at other reviews, unfortunately this doesn't look like a one-off incident. Would look elsewhere next time.
Dreadful customer service from Accounts, Administration and some nursing aspects. It is obvious there were breakdowns in communications between staff throughout my Partner’s stay and afterwards. If your spending your hard earned cash I suggest you consider another private hospital and one not in the Nuffield group if our experience is anything to go by . Consultant and Anaesthetist were brilliant though.
I had a very pleasant visit. The staff were polite and helpful. My appointment was on time and the consultant excellent. Easy to find hospital, very clean and well run.
The failure of the NHS to properly diagnose and treat my Wife’s arthritic hip and knee after 2 years forced her to seek private orthopaedic care as a self-paying patient. She chose Parkside because of its good local reputation. Mr Alazzawi proved to be a superb consultant and surgeon. The initial consultation cost £250, with added X-rays £386 only carried out because the NHS had failed to pass on their X-ray results under the Image Exchange Portal protocol. This led to successful hip replacement surgery within 3 weeks in late February 2023. Mr Alazzawi’s secretary, having referred to the Parkside Self-paying unit, quoted a fixed price package cost inclusive of a 2-3 night stay and as much physio as required. The whole experience was excellent with friendly and helpful staff. It is therefore difficult to reconcile our very positive experience with some of the adverse comments in the accompanying reviews. We would be happy to return to Parkside should the need arise.
The dermatologist was good ! But was kept waiting for twenty minutes. Consultation room especially behind the screens too small. Overlooks a car park with no blinds so undressing could be embarrassing! When undressed no where to put clothes so they were put on end of couch …when lowered socks fell under couch I’m 75 years old but was proud that I could retrieve them although banged my head on the derma scope.The doctor seemed unaware of what was happening although she did point out that socks had fallen under couch bot no offer of help !
Extremely impressed with this hospital who offered exceptional care to my husband prior to, during and after his recent surgery. The staff were friendly, well informed and caring. My only suggestion is an improvement to the speed of communication. The surgery had to be adjusted as the consultant required surgery herself irony isn't lost on me! and her secretary was very prompt to revert with options. Unfortunately, all delays in scheduling information were due to Parkside not responding as quickly as we'd hoped. Still, once we got there it was honestly faultless. I suspect the delay in Comms is because they're focused on patient wellbeing.
Wonderful set-up, my son was seen promptly and staff were friendly and professional. We had a diagnosis within minutes of arriving - yet had been bouncing from doctor to doctor for months. Thank you Nuffield.
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