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Reviews, get directions and contact details for Papa John's Pizza

Address: 133 Hersham Rd, Walton-on-Thames KT12 1RW, UK
Phone: 01932 224333
State: Surrey
City: Walton-on-Thames
Zip Code: KT12 1RW

opening times

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 12:00 AM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM


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Reviews
initial order arrived stone cold and below standard expected from outlet. Pizza was not created to a high enough standard. no care taken, toppings sparse and lacked necessary sauce, pinches of toppings not a shaken handful. sides were cold. Pizza and sides replaced 20 minutes later. effective attempt at recovering potential lost customer but too late to make a substantial impact on customers potential view on ordering again. Star rating accords this.
7 years ago (02-01-2018)
50min delay on delivery. 2 calls to shop, advised food would be hot. This was not the case. Too hungry to call and reorder fresh pizza. Very poor service
7 years ago (06-03-2018)
The 2 times I just rang, I was greeted with the same rude staff member who could barely speak/understand English so I was constantly repeating my order. He answered the phone with a "hello" & put me on hold the first time then simply just a blunt "yes" the second time when I rang back regarding sides as he originally told me there wasn't any deals on them but after looking on the website, I saw there was (no mention of the fact they were Papa John's etc either) He said that must be online only as it's not on his leaflet (it wasn't) then proceeded to just hang up on me! Food usually pretty good though. Will probably try a different branch in future coz the Leatherhead branch that I use often when I am at work are always good in all aspects!
8 years ago (24-08-2017)
We have ordered 2 large pizza and 6 portions of wings. When we opened up, it contained a bone of eaten chicken. Disgusting.... Called the store to complain but their reaction was well it's not our fault but their headquarters fault... One more thing. I asked whole portion to be replaced. No apologies whatsoever but their reaction was... have you eaten any wings.. if so we won't replace them... I told them no we have not touched any chicken so you can take them back... When a driver turned up to take them away he opens up all individual boxes to count the number of wings... before giving us the new portion.. ridiculous and never seen anything like it in my life... AVOID
8 years ago (16-09-2017)
Yummy pizza fast service
7 years ago (07-03-2018)
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