Palace Cafe

Reviews, get directions and contact details for Palace Cafe

Address: 40 High St, Newcastle-under-Lyme, Newcastle ST5 1QL, UK

Phone: 01782 610692

State: Staffordshire

City: Newcastle

Zip Code: ST5 1QL

opening times

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 5:30 PM
Sunday: Closed

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Reviews

Last time we went here it was 12+ years ago, its still going. They were understaffed due to part time students returning home but still got good service and tasty food. Not a bad choice, still, to eat here.

The food is delicious and authentic. DIMSUM variety are OK and menu list, wow ... all are chinese food. Willing to come back in the future.

Lovely food and mostly good service. My partners soup was cold. He sent it back twice. This was followed by apologies from the manageress and several of the waiting staff, and accompanied by a significant reduction in the bill. They did all they could to make the situation right. The food was very good. We would certainly go back again.

Visiting Newcastle, we were looking forward to good Chinese food.  We were not disappointed at Palace Garden.  The food was excellent and arrived quickly - always a bonus when eating out with kids.  The menu is very long and could be off-putting.  Our strategy was to order a range of different dim sum plates to share amongst the table.  I'd recommend this approach as we got to sample a larger range from the menu.

Nice interior and good quality food

Visited here on sunday before a football match, the place was quite quiet so we assumed we would be served quite quickly etc. Not to be im afraid, we had to wait about 15 mins and then stop a waiter to ask to take our order. When we did order the food came out in any order, spring rolls during the main meal etc, not ideal. Then we had to stop another waiter to actually pay the bill. On a positive note the portions were large and it was good value for money, only let down by the service.

Went here for graduation dinner night! Table of 10 for my Malaysian family and they were very pleased ! Chris the manager was so welcoming and went out of the way to accommodate to our needs. The owner of the restaurant is lovely as well xxx definitely a gem !  it's rare to find authentic Chinese/Cantonese restaurants nowadays due to the influx of mainland Chinese restaurants which taste completely different!

I've been here a few times with the family and on all of those occasions, both the food and the service have been excellent. One of the reviews below states that the staff are unfriendly - however, they were some of the friendliest people I've ever came across. I almost never leave reviews but this place is thoroughly deserving of 5 stars.

I've seen and worked in their kitchens as a contractor. I still eat here and find the food to be very nice. That should tell you all you need to know! The owners, Peter and his lovely wife Ann are lovely people, they can't do enough to please you!

Amazing for Chinese food. Quality is great and consistently good especially dim sums. Sometimes it very hot and miss in many places this place has the best consistency when it comes to dim sums. If you love Chinese food and din sums then for sure come here and visit.  Thoroughly recommended.

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Reviews, get directions and contact details for Palace Cafe

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