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Pak Lee

  1. Gourock
  2. Gourock Restaurant

Reviews, get directions and contact details for Pak Lee

Pak Lee
Address: 79 Kempock St, Gourock PA19 1NF, UK
Phone: 01475 631552
State: Inverclyde
City: Gourock
Zip Code: PA19 1NF

opening times

Monday: 5:00 – 10:30 PM
Tuesday: Closed
Wednesday: 5:00 – 10:30 PM
Thursday: 5:00 – 10:30 PM
Friday: 5:00 – 11:30 PM
Saturday: 5:00 – 11:30 PM
Sunday: 5:00 – 10:30 PM

Update Info

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Reviews
Worst takeaway I've ever had. See pics for the quality you can expect. Might have caught them on a bad day as they got our order wrong but the food was just dreadful.
Shocking service ! Called and lady hung up on me . Called back and she answered the phone and threw the phone down without hanging up on me. What a terrible way to treat customers. Eventually got through and spoke with her ! Really busy ! Might not have that problem for long if thats how you treat customers .
Went back to Pak lee for the first time in two years last night for a Chinese meal. Sadly the meal was not upto scratch, asked for a chicken dish and the chicken was cold in some spots and he vegetables were rock hard, asked for fried rice only got both boiled and fried in the now reduced tinfoil pack definitely not Pak Lee quality of the past, the new owners don't seem to care about the quality and the reputation this carry out restaurant had acquired over the years,
We have been using Pak Lee for the past 25 years and since new ownership, the service is terrible. Our order was wrong and the member of staff spoke to me terribly on the phone, refusing to accept responsibility. While waiting to collect order, several customers returned with incorrect order also. We know every new business will have teething problems and we gave them the benefit of the doubt with previous orders but their customer service is not good enough. If you are on the front counter, the phone or the kitchen, you are part of the ‘one business’ and a team. You don’t just blame the kitchen and think that’s acceptable. Front of house has the responsibility to rectify the ‘businesses’ mistakes. Very disappointed.
Been going there for years ...food is always good
New ownership but still great food and service
Horrible service. Phoned the shop to ask if their curry sauce was suitable for vegetarians, was told yes, then said oh so theres no chicken stock, she then say yes theres chicken stock, which makes it not suitable for vegetarians. Also, my brother ordered a special curry with NO onions, and was given a beef curry with so many onions.
Chicken Chow Mein, Szechuan Chicken and Fried Rice ordered this week. Both meals disappointing, rice was dry and lacked flavour, chicken was rubbery, chow mien was not particularly tasty and szechuan sauce was watery. second time the food was disappointing and the quality was poor. Won't be back.
This is the best Chinese takeaway in the West coast the food is absolutely fantastic. Very friendly service . Might have a wee wait but believe me it's well worth it . The best chicken mushroom I've ever tasted
Had no menu, could not find any menu or delivery service online. Tried to order beef curry and a chips and curry sauce. Guy on the phone said it would be £13.90, when I questioned why it was so expensive, he said "ok, I cancel order, you never phone here again". Will absolutely be telling everyone about this experience.
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