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Oriental Express

  1. Glasgow
  2. Cumbernauld Food

Reviews, get directions and contact details for Oriental Express

Address: 5 S Carbrain Rd, Cumbernauld, Glasgow G67 2PL, UK
Phone: 01236 457967
State: North Lanarkshire
City: Glasgow
Zip Code: G67 2PL

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Reviews
Used to order from here regularly. Phoned up tonight to simply ask a question about a menu item and the guy who answered the phone was literally the definition of insane. He started screaming abuse at me and telling me that I was now barred from ordering after just asking how much the crispy seaweed was as their menu on deliveroo wasn't showing the prices or dish information. That's it. I was polite and he kept screaming at me and hanging up the phone. On two occasions he left the phone by what sounded like a TV. Clearly this man needs mental help and has no place in the restaurant business. He's jeopardized this business and whoever he is needs to be fired or removed from the business immediately. We are regular customers and I'm a known food blogger with 300 thousand followers across social media platforms who has only ever recommended this place to my subscribers and followers. Now I will be uploading the recorded phone call online and telling everyone to stay clear. Never ordering again and please take this warning to stay well clear of this place.
Had a chicken satay with chips and onion rings two days ago. Got a really bad food poisoning which still continues. Fever, diarrhoea and nausea. Onion rings were completely burned and disgusting. I bet they're using very old oil for deep frying and don't change it regularly. Stay away as far as possible from this place if you dont want to end up in a hospital...
the guy who takes orders is absolutely rude. continuously. me and friends of mine have went there on occasions and each time were met with unnecessary hostility and ridiculous behavior? you’re a grown man? this is your job? theres no reason to be rude every time someone asks questions especially if you keep responding with vague answers leading to us having to ask more questions. idk if he’s fed up with his job but there is no need to take it out on customers.
We order from here very often as we enjoy the curry, I phoned tonight to ask to make sure the curry wasn’t spicy as the last one we ordered we couldn’t eat, before I had any chance to explain the man on the phone is the most rude person I’ve ever spoken to absolutely no care for what I had to say should not be on the phone taking orders such a horrible person. So to explain since he wouldn’t listen, we ordered ordered late at night, we ordered slices of chicken and got chunks of chicken instead of slices, it definitely was the extra hot curry as we tried it once before, so think it was faster to give us the one they had cooked instead of making it fresh, I’m a regular customer and I’m very angry and upset to have been treated like this
Very nice chicken noodle soup, excellent Singapore Chow mein,plenty of it,the only thing,is put your soup prices up about 40pence,and give a small portion of prawn crackers,yes well done,I enjoyed itFood: 4/5
Ordered food at 18:55, didn’t get food till 21:15 even though food order wasn’t very big. Had phoned about it and was told food was on its way with the driver, once food was delivered it was horrible and soggy, tasted like it was re-heated. Would definitely stay away from this place and not even bother ordering as it’s not worth the hassle. Would give less than 1 star if I could.
Always been a favourite of ours, never fails to disappoint. Food is always amazing and Michael is such a lovely man, very cheerful and always happy to help. Would 100% recommend, especially the salt and pepper chicken!!Food: 5/5
Best chicken chowmein, Michael is such a pleasant man, always happy to help and very welcoming. Definitely doesn’t deserve the low reviews. Highly recommend!Food: 5/5
Ordered chicken satay on skewers which was meant to be breasr. Was full of fat. When I called to complain I was told I would need to pay delivery driver to pick meal up as he wasn't sending driver. Very rude and denied chicken was fatty. And then told I was barred as said meal was disgusting
DO NOT ORDER FROM HERE!!!!!! Absolute joke. Genuinely couldn’t be more shocked and disgusted by this place and the guy running it. I ordered £23 of food for it not to show up, I called the restaurant to ask where the delivery driver was as it had taken over two hours to arrive and showed as being delivered and it hadn’t showed up. The owner of the restaurant answered and was extremely rude and told me I have to take it up with the delivery driver as it’s not his problem or business. I spoke to the delivery driver on the phone for him to tell me that his daughter dropped it off to my house, blatantly lying and the owner of the place told me that he won’t do anything about it as it’s not his problem. So I took a visit to the shop that evening and I honestly have no words, this place is beyond a joke it’s absolutely appalling. The man again was very rude and told us it’s not his problem, we spoke with the delivery driver and both the owner and driver tried to pretend that they had several drivers and that it wasn’t him who failed to deliver our food. We argued to try get a refund or to have our food and ended up being kicked out of the shop. I couldn’t stress it enough to not order from this joke of a place.
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