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Reviews, get directions and contact details for Oakengates Delivery Office

Oakengates Delivery Office
Address: Commercial Way, Telford TF2 6AE, UK
Phone: 0345 602 1021
State: Shropshire
City: Telford
Zip Code: TF2 6AE

opening times

Monday: 6:15 – 9:30 AM, 10:00 – 11:30 AM
Tuesday: 6:15 – 9:30 AM, 10:00 – 11:30 AM
Wednesday: 6:15 – 9:30 AM, 10:00 – 11:30 AM
Thursday: 6:15 – 9:30 AM, 10:00 – 11:30 AM
Friday: 6:15 – 9:30 AM, 10:00 – 11:30 AM
Saturday: 6:15 – 11:00 AM
Sunday: 11:00 AM – 3:00 PM

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Reviews
Royal Mail are awful. I always dread seeing courier - Royal Mail whenever I order something offline. Because I know it’s going to be a nightmare to get that parcel. My parcel has been late because of the strikes & yesterday they pushed a card through to say I wasn’t in although both my neighbours were! It’s now gone back to the sorting office which is a 20 minute drive away. Only to pull up today to find it’s closed due to strikes!! Absolutely sick to death of Royal Mail. The worst courier service by far. Even presumed I’m not in a few weeks back because my car was at the garage & instead of knocking pushed a card through saying I wasn’t in! Thank god for ring door bells I thought I was going mad. Another trip to the sorting office! Thank you for making life difficult when it really doesn’t need to be :
staff are pleasant enough when you go in but I've just had a red card through the door but it doesn't state where my 2 parcels are, back to the depot? with a neighbour or in a safe place. It's pouring with rain and I doubt the mail van will be back at the depot by now. What is the point, there could be 2 packages with a neighbour who have gone out or it could be in my bins at the front getting soaked in the rain. Now I will have to drive down to the office and hope it is there. Absolute waste of time and they wonder why all the other delivery companies are hammering them down. Can't even fill a card in.
Most the staff are friendly enough but due to strikes and completely awful opening hours, I almost lost a parcel I ordered almost a month ago because 'I didn't show up'.
On occasion I have needed to collect a missed delivery and found the staff here to be friendly. On the down side parking is terrible as what parking spaces there are belong to other businesses.
Popped in a few times to collect parcels which I’d missed. Staff have been friendly, efficient and always followed procedure by asking for ID. Don’t want my parcels ending up on the wrong hands. As for the posties, they’re usually pretty good. Had a few letters delivered for a different address, and also had neighbours bring round my post which they’ve received before. Not too much of a problem - mistakes happen. Recently I received a letter for a neighbour, however the postie realised her mistake and posted a note through after. She also apologised and checked I had passed it on the day after. Lovely! I would say I’m not happy with the advertising leaflets which come through the door. I don’t have a problem with them per se, but we always get them delivered twice; a load one day and then the same leaflets the day after. This has been happening for years. So wasteful as they all end up in the recycling.
Hi, numerous times over the past few years I have had letters posted through my door that are in fact for a different address. A parcel was delivered today and after my girlfriend took delivery of it, it transpires that it wasn’t for me after all but in fact was for this address down the road. Please can you ask your postmen in future to actually read the address before posting it please? This is a fundamental and simple task which I would have expected postman can easily fulfil or is it????
working hours are shocking ! Worse of all is once you receive a red card through your door good luck finding time to pick up your parcel as this is closest sorting office from us in shifnal and is a joke the hours they are open
Decent opening hours, especially if you work normal 9-5 hours too, pleasant staff and collection made very easily. Thank you.
Called in at 8pm on Saturday to report a delivery that never arrived thay told me the supervisor will ring you after 9 pm when he gets in gess wot he never phoned wot a suprise
Very friendly service
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