Reviews, get directions and contact details for Oak Furniture Land
"Stop by our Stirling furniture shop to browse sofas, wardrobes, beds, tables, and other stylish real oak and hardwood pieces that will add a special touch to your home. Whether you're doing a complete renovation or simply updating your existing layout, we have exactly what you need to finish the design in your living room, bedroom, dining room, or office. Step into the Gateway to the Highlands - our Stirling furniture store has pieces worthy of the surrounding landscape, allowing you to inject natural beauty and timeless style into your home. Find us in Springkerse Retail Park, just a 10-minute drive east of the city centre."
Address: Unit 2, Muirton Road, Springkerse Retail Park, Stirling FK7 7TL, UK
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Reviews
Wishing I could give Oak Furniturland 0 stars! And here is few reasons as to why 1. We ordered the sofa and all was well considering sofas can take a while to come they advised 2 weeks. The 2 weeks came round and an HOUR before the couch was due to be delivered they contacted us to advise they can no longer deliver the sofa and couldn’t give us a definitive reason as to why it was cancelled. My fiancée had to take a DAYS unpaid emergency holiday so we missed out on a days wage. Sofa then arrived the next day. Thinking all was well, we went to recline the 3 seater and one of the decliners hair wouldn’t work at all. Wouldn’t even go up!! Which brings me on to reason 2 2. I then contacted the customer service team who by the way RUDE and very unhelpful. They advised we need to send photos of the damage. I advised there is no physical damage it is the motoring system that isn’t working. “Yeah, we still need photos” are you joking???? Of what??? We took photos of the motor itself. Wasn’t good enough so just sent them a photo of the sofa and that was it. Nothing. Never heard from them for a few days so phoned AGAIN and explained I hadn’t heard a thing. Was then advised “it can take 2 weeks cause we need to send a part to YOU for a technician to then come out and fix” I’d had enough and raised a complaint as we hadn’t received s care kit. Took 100 pound off the bill which was for premium delivery that NEVER happened anyways??? Long story short, it’s been 3 and a bit weeks and STILL nothing has been fixed when it was a brand new sofa. NOT good enough I will NEVER EVER EVER order fro here again and if you have ANY sense I wouldn’t order here. Absolute shambles of a company and I hope nobody ever has to go through what we have Disgusting
Kitted my whole flat out with oak furniture land products. Bed, Tv unit, nest of tables, bedside tables, lamp table, wardrobe, coffee table and chest of drawers. Don’t look at the prices and think it’s an expensive shop either cos whatever you buy from here will never need replaced. This is why when a member of staff asks if I’d like to take out an extended warranty I always refuse it. What’s the point when their stuff lasts forever anyway?
Friendly helpful staff in store, delivery guys professional and efficient. Arrived at 9. 05am on day of delivery. Satisfied customer!
Store clean airy and bright. Well layed out with furniture set up in rooms by style. Member off staff was doing a bit of hoovering when we entered. Just tiding around the door area. Another staff member greeted us and was welcoming but without being pushy. Canny stand pushy. We looked round and everyone was friendly and helpful. We made some purchases smoothly. So far excellent. Will update on delivery and quality when it happens.
We visited all 3 sofa shops in the retail park, between service, product and cost Oak furnitureland wins hands down. They have a clean and spacious showroom with masks, gloves and hand gel at the door, the staff are brilliantly knowledgeable while giving you space to make a decision. Got our order placed and have quick delivery in place
Staff are all over you until you question delivery charges and then they are willing to lose a 2k sale by not even discussing alternatives. Avoid it as you need to assemble it all yourself. As well going to ikea!!! Really unimpressed by staffs attitude.
Received my dining table and chairs end of February well pleased delivery men were very courteous yesterday my sideboard and nest of tables were delivered again the delivery men were courteous My first delivery was on the date I was given second delivery was only a week late I am over the moon with the furniture.I cannot fault this company from Colin in Stirling shop to the four delivery men .
I bought bedroom furniture 10 months ago costing £672 for 2 bedside cabinets and a chest of drawers. Which I thought was expensive but worth it if it lasted. It was painted so unusual and we were reassured it would not chip. 10 months later and 2 visits from their repair team and still not fixed. The units started chipping and they came and fixed it saying it was our fault but would do it as a good will gesture. Really. After a couple of months again started chipping especially around the handles. So yet again it was our fault but now have refused completely to fix the problem. I'm shocked at the after service which really doesn't exist especially when they pride themselves on the furniture being solid oak. Solid oak that chips. So disappointed and will never shop in any of their stores again. But I will keep emailing and phoning until this gets fixed.
So, ordered a leather sofa bed in November told it was in stock so we payed extra to choose a delivery date in December after our garage conversion was completed. All fine. However 5 days before delivery we're told we have to wait 15 weeks as there's a manufacturing issue!!! Now reading my terms and conditions it says a delivery date should not be set by the store until it is in stock therefore either they sold our sofa to someone else or they were lying as to it being in stock and now instead of having a sofa in our new room to sit on for Christmas we might just have it in time for Easter 6 months after our order date when we were told it was in stock. Shame on you, quite happy with our money but not with the truth or to be trusted apparently.
Great selection of furniture. We bought our bedroom furniture here and went back to look at sofas. We will most likely buy the one we like from here. The staff are also great and a good ones way system round the shop.
Directions to Oak Furniture Land with public transportation
Morrisons
250 meters
P1
S60
Springkerse Park and Ride
250 meters
P1
Stirling Forthbank Stadium
410 meters
F16
P1
S60
Stirling Shell Petrol Station
500 meters
55
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