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Reviews, get directions and contact details for O'Neill

Address: Exchange Square , Manchester M4 3TR, MAN, GB
Phone: 0161 833 3663
State: MAN
City: Manchester
Zip Code: M4 3TR


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Reviews
Came in on a Thursday evening to use the o2 priority promotion "2 free drinks" we was surprised at the great atmosphere for a Thursday evening, we were just in time for a booked Irish singer belting out some oasis and 90's songs acoustic style, we ended up staying for food too, it was such a great evening we stayed longer than planned, we order a mixed grill, the food was great too. Honesty a great evening all in.
The 3 small plates for £12.50 was really worth for the money. I went for halloumi sticks, chicken wings and cauliflower bites which i felt like really worth for money. The cocktails were also on point with no overfilled with ice. A competitive bar and food place for sure like always. 10/10 on ambience and service.
Great bar, first time customer had a glass a white and enjoyed live entertainment met some lovely people and played pool, decent night out staff were friendly, place was clean even had some warm snacks chips and onion rings
Great beer selection, food was really nice and lots of tv's to watch the football... but the music was far to loud and we couldn't hear each other speak. while I understand the need to create atmosphere, if people can't talk to each other its just an unpleasant experience.
Had a table for the bottomless brunch and although the place was really busy Charlotte did a great job making sure we had everything we needed. Atmosphere and pizza was great making the whole thing was good value for money. Service 10/10
I visited with friend before Christmas. We ordered loads of starters and one was nachos. They arrived with cold cheese. I have always had warm cheese and we complained and returned our nachos with warmish cheese on top. We asked for a refund and the manager, Nathan came over to our table like a bat out of hell. He was very rude and asked us to drink up and leave. We were still eating our food. I think management are lacking some customer service training
Visiting Manchester to see our son, we came here to watch the FA Cup semi-final. The food and staff service were very good, but who on earth has a sports bar where you can't hear the game because music is blasting out! We left at half time to find a place where we could hear the commentary. Directly opposite, in fact.
The service wasn't very inviting and witnessed another customer unsatisfied too. After ordering food from a tabled without a table number we'd let the staff know where we was located, then it was agreementally told to be told if your moving tables let us know as the table had a number on it. The food was damped on the end of the table followed by cutlery few minutes later. No follow-up to ask if everything was OK or asking at the point the food was dumpt. This was all after 2 pizzas was incorrectly brought to our table. Its only that we stopped her from just walking away. Very poor level of service during our short visit.
I would rate this zero stars if that was possible. The loaded nacho’s were served to us cold, with cold cheese sauce and when we informed staff it was taken away and brought back a couple of minutes later with some more cold cheese sauce poured over the top. We again spoke to staff at which point the manager Nathan came marching over to us with a refund for the nachos. We were then told by Nathan that the cheese sauce wasn’t cold and the nachos were not served warm, he then went on to say seeing as we didn’t like the food, we wouldn’t want to stay in the pub, and he told us to finish our drinks and go!! We actually could not believe the attitude of the manager…. Lead by example, is definitely not one of O’Neills company values. I did inform Nathan I didn’t like his attitude, only to be told he didn’t like mine either. Needless to say we will definitely not be returning to O’Neills which I’m sure will suit Nathan just fine!
Top bar. Wonderful staff. Really attentive and great to talk to. Quick wait time on food. Really chilled vibe and great atmosphere. Would recommend to anyone.
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