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Nuffield Health Newcastle Hospital

  1. Newcastle Upon Tyne
  2. Newcastle Upon Tyne Hospitals

Reviews, get directions and contact details for Nuffield Health Newcastle Hospital

Nuffield Health Newcastle Hospital
"Nuffield Health Newcastle-upon-Tyne Hospital was founded in 1973 and has been successfully delivering expert private healthcare ever since."
Address: Clayton Road , Newcastle Upon Tyne NE2 1JP, XTW, GB
Phone: 0191 281 6131
State: XTW
City: Newcastle Upon Tyne
Zip Code: NE2 1JP

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Reviews
I visited the hospital three times in 6 weeks with regards to my unhappy prostate, and I have nothing but great things to say. All of the nurses were lovely some even recognised me on later visits!, the food was delicious, and the consultant who performed the HoLEP procedure on me did a wonderful job. The room that I stayed in room 35 had everything that I needed. In summary, I couldn't have asked for better care and better staff. If only they had cakes, it would have been perfect
My husband used this hospital via insurance for a procedure. At the initial consultation the surgeon sulkily claimed this procedure wouldn’t make him any money. Then after bringing us in at 7.15am we sat for hours while he took his general anaesthetic patients for their procedures. It would surely be better all round for him to allocate his list and bring patients in at appropriate times. Not impressed.
I would give zero stars to Nuffield even after paying £200 i didn't receive any treatment instead the doctor told me to contact my GP which is hopeless. NHS & the entire medical system in UK is hopeless, just looting money & not providing care to patients. Under developed countries have much better medical system in place than the so called Developed country UK. Getting sick in UK is like death sentence. Appalled services.
I made a simple professional inquiry back in October 2023 and was given a contact name for a person who was supposed to answer my questions at the Newcastle upon Tyne branch. My email was never answerred. I made this inquiry again recently using an online form and received no response. Called them and was advised they are dealing with it and someone will get back to me. 3 weeks on I still heard nothing. Very disappointing and poor customer service. Reading other reviews I can see it wasn't a one off.
I had an appointment with Dr Swanepoel in September 2023. As I paid privately, I need the invoice and medical report in order to get a refund from my travel insurance. I've contacted the hospital via their contact form in mid-October, end of October and mid-November. At the end of October, they confirmed by phone that they'd forwarded my request to Dr Swanepoel. I have still not heard back. It's a shame because I really liked the hospital and Dr Swanepoel's approach to treatment.
I recently had face lift surgery and I am very happy with the results. Mr Nicholas W Williams performed this operation for me and the service I received from start to finish was second to none. I would highly recommend this Consultant and his team, they were all professional and friendly. I am a very Happy customer. Thank you all at Nuffield Hospital.
I received a bilateral mastectomy at the Nuffield and my whole experience was amazing. The staff was continuously kind and accommodating, making sure I was okay pre-surgery and that I wasn't in pain after. The surgical team were wonderful and alleviated any worries I had with ease, the whole process was smooth and I am utterly pleased to have received such genuine care. As a trans man, I highly recommend the Nuffield for top surgery, as not only is Dr Rubin a wonderful surgeon, but the assisting surgeons, anesthesiologists, nurses and doctors are some of the kindest and most open minded people I've ever had the fortune of meeting. Thank you all so much!
If you need physiotherapy, please go somewhere else. I had two appointments with two different people there, and they spent all the time of my appointments talking about my anxiety and making me feel crazy without even visiting me. After the second time, I was so annoyed that I decided to change to another center in Newcastle. Best decision in my life, I had my hands on therapy and felt much better because it was what I needed.
Depending on the doctor you can have a really good experience here. The glaring problem with Nuffield is their appalling lack of customer service. Particularly the organisational side of Pathology Direct is extremely challenging to deal with: unresponsive via e-mail, phone answering machine referring back to e-mail and website, the latest thing is that they now want to force you to pay through their online system BEFORE even offering an appointment, and they have this “take it or leave it, nobody cares” attitude about it!
I went to Dr. Figueiredo for a rare and debilitating condition called corneal neuralgia. My appointment was on Sept 26th and today is November 13th and I have not received a medical report, referrals to other doctors as promised, a reading of my recent scans, or filling of prescriptions that are imperative to my daily pain management. 7 weeks and not even one ounce of help or care. I paid privately £150 and I travelled from Manchester £100 train. I have emailed his assistant Penny over a dozen times to just get a “we’ll get back to you” response. But they don’t. I have had to move onto someone else’s care despite there only being a few doctors in the country that treat the condition. Overall a very disappointing experience. Others I have spoken to have said the same.
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