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Northumbria University Newcastle, City Campus

  1. Newcastle upon Tyne
  2. Blaydon On Tyne University
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Northumbria University Newcastle, City Campus
Address: Sutherland Building, 2 Ellison Pl, Newcastle upon Tyne NE1 8ST, UK
Phone: 0191 232 6002
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE1 8ST

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Reviews
I’m a student living in Glenamara House, managed by Northumbria University and Sodexo. Since the day I arrived, the conditions have been unacceptable the flat was dirty, the lift has been out of service for weeks, and now there’s no heating or hot water. The university keeps blaming Sodexo, but I pay my rent directly to Northumbria, so they should also take responsibility. I’ve sent many emails and complaints, but nothing changes. The rent is extremely high for what we’re getting. Honestly, it’s been a very disappointing and stressful experience.
I’m a student at the London campus in this prestigious university but it is quite sad as to how students are being treated here.nCame in 30mins by 8am early and was extremely pressed and needed to use the restroom urgently, started seeing my period and needed urgent change….and these guys just refused to open the doors till 8.30am!!!!!! This is a terrible experience and I honestly wish the Student Union can look into this issue. The receptionist blatantly refused to open the doors and I’m here soaked in menstrual pain and discomfort while they look at me through the window unperturbed. This is really truly a traumatic experience as a woman.
I am truly grateful for the exceptional service and support provided by the university. From dedicated staff to efficient processes and genuine care for students’ success, every interaction has exceeded my expectations. I highly recommend this university for its commitment to excellence!
Student Name: Thadsika Tharumarajahn• Student Reference Number: 25048618n• Course Name: MSc BUSINESS WITH FINANCIAL MANAGEMENT FULL TIME PRE MASTERS - GRAD CERT LONDONnnI am extremely disappointed with the way my application was handled by Northumbria University London Campus. I received my unconditional offer only two days ago after successfully passing my IELTS exam and providing all required documents, including my tuberculosis test results. I also paid the tuition deposit immediately upon receiving the offer.nnDespite this, I was suddenly told that the September 2025 intake was closed and that I would have to defer to January 2026. This was never communicated earlier, and if the deadline had passed, it should have been clearly stated on their website—just as many other universities do.nnAccording to publicly available information, the final CAS request deadline is 20 August 2025, and my financial proof will be ready on 18 August—still before the deadline. I even planned to use the UKVI Priority Visa service 5 working days processing to ensure timely arrival. Everything on my side was ready, yet the university refused to proceed.nnTo make matters worse, only a week ago their team was still requesting documents for my unconditional offer, with a submission deadline of 13 August. This was completely misleading and wasted valuable time.nnIf you are an international student considering Northumbria University London Campus, please be aware that their communication and deadline transparency can be very poor, and you risk losing your chosen intake despite meeting all requirements.
My experience with Northumbria University has been nothing short of a nightmare. I applied for a refund of over £12,000 due to a visa refusal in October 2024. It is now April 2025, and I still have not received my refund, nor have I been given any clear answers. Despite dozens of follow-up emails, most of my messages have been ignored or responded to after weeks of silence.nnThe university’s refund process is chaotic, unprofessional, and completely lacking in transparency. Representatives like Valentina Oprea failed to communicate or provide even the most basic support. I was forced to chase every step of the process while getting no updates unless I begged for them.nnAt one point, the university refunded my payment in the wrong currency PKR, causing me to lose over £800 due to conversion losses. Even after accepting this and resubmitting everything correctly, they still didn’t send proper tracking info, leaving me in the dark. I contacted Convera and even they couldn’t trace my refund because of missing tracking numbers.nnThe lack of care shown by the university is alarming. I missed multiple intakes January, May, and potentially September due to their incompetence, and my family continues to ask me about a refund that no one at this university seems to be able to locate.nnFor an institution that claims to be world-class, this has been the worst experience I’ve ever had with any educational provider. Avoid if you expect professionalism, timely support, or even basic respect.
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