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Northampton County Court

  1. Northampton
  2. Northamptonshire Courthouse
  3. Stony Stratford Courthouse

Reviews, get directions and contact details for Northampton County Court

Address: 85-87 Lady's Ln, Northampton NN1 3HQ, UK
Phone: 01604 470400
State: Northamptonshire
City: Northampton
Zip Code: NN1 3HQ

opening times

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Once again, 2 hours on hold, the irritating piano music draining me of energy, and that voice telling me someone will be with me shortly...... don't believe this! after 2 hours on hold, the final straw and I knew it was coming was 'all our offices are now CLOSED!!!!!!!' I don't understand why they don't change their Victorian/archaic system for something that works? at least change the music, and have a queuing system? After all, they have changed the wording to HIS MAJESTY, so why not go the whole hog and push the boat out! do something daring....such as SORT YOUR CRAP SYSTEM OUT!!!! your not going to answer my call asap, and YOUR NOT SORRY FOR THE WAIT!!!!! And just remember folks, there are TWO numbers to call and wait as usual on hold one for online and one for paper applications.......
Sad to say but all the reviews are correct. Absolute joke of a phone system. Just scamming people to stay on the phone and no one answers. Would be more professional to just have a engaged tone, at least you won't be sitting waiting for over a hour. Stupidly I've done this 3 times. No answer whatsoever. I'm left with no choice other than to drive from Manchester to Northampton to physically go to the department to finally get my case sorted. I just don't get how a court system can be allowed to get away with it ?
I read these reviews and decided to email after wasting an hour of my time calling. The email responses from G Quach were quite frankly the most unhelpful b.s. imaginable. G Quach is a disgrace to the profession and their employer. I hope the employer reads the drivel that G Quach wrote to me. G Quach was not in the slightest bit helpful and made no effort art all to assist me in any way. No wonder the reviews are all so dreadful. Shame on you all. If I could give zero stars I would
On the phone 1 hour to be told can't pay until it re opens. I asked how much the 1 hour wasted phone call would cost me she said "I have apologied for the wait" then put phone down. Seems all weird everyone calling it a scam we can't all be wrong. But what will be done about it? Nothing
A Worthless place. God Help you all. They ask us to follow the law then have us dealing with disaster places like this. Urgent applications are seen to once their Netflix series has finished and they have a spare 5 mins.
I’m generally shocked by these reviews, this court is one of the best courts for customer service in the country. This court only deals with cases where the parties live in Northamptonshire, if you do not live in Northamptonshire then you need the Civil National Business Centre. They are also based in Northampton and deal with cases all over England and Wales. Well done staff at Northampton county court, you all work extremely hard and deserve the recognition for it.
Demoralising experience trying to deal with this court over a period of months. Limited information, huge delays, held on phone for over an hour just for them to hang up.
Stacey Baverstock was very helpful and passed my file to the right dept. Unfortunately courts are busy, waiting times on the phone are ridiculous so email is the best way of reaching them. I forgot to write this review until now as I unfortunately have to take someone else to court.
Unprofessional County Court. Sent a registered letter and received no reply. I am the victim of fraud. I will be complaining, and asking for an apology. Bloody disgrace.
The worst customer service and wait times, the place needs to be shut down, they do not offer a functioning service. Wait times on the phone are unbelievable over an an hour is normal, if the phone is answered you are lucky...processing your claim or even a refund will take months...a useless organization..a money making scam which scamming parking companies and other institutions use,
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