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I was listened to, validated, and appropriate referrals made to address my health needs. Following the required surgery I had cause to attend the GP practice again, and again, I was listened to, validated, with appropriate medication prescribed to address my needs, with a plan in place if required. I was met with dignity and respect at all times by all members of staff. I am very pleased with the care I receive at this GP practice.
Had my annual hypertension review on 15 May 2024 with a nurse practitioner. I was greeted by a friendly receptionist and the waiting room was clean and comfortable. The nurse practitioner explained thoroughly the BP check and bloods that were to be taken and that I would be contacted if the results were abnormalnMy experience on 15 May 2024 was positive.
GP was caring and patient and took time to explain my results and options for treatment fully, including providing a printout of my hospital report. Prompt referral for further hospital treatment for another issue. Arrangements made to assess ongoing and future medication.nThanks for an exceptional level of care.
Reception staff always helpful and pleasant. Certain doctors take a very long time to see individual patients resulting in long waiting times, up to 45 mins is a regular waiting time in the surgery, which has a knock on effect for patients.nLevel of care is very good overall and doctors are knowledgeable and friendly.
I was seen approximately on time, doctor Cooling was fully aware of My history and advice given which was grestfully received. I have been with this practice many years and have always found that all staff are very helpful. I've never had any complaints.
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