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New Orient

  1. Bromsgrove
  2. Bromsgrove Takeaway & Fast Food

Reviews, get directions and contact details for New Orient

Address: 60 Worcester Road , Bromsgrove B61 7AE, WOR, GB
Phone: 01527 831714
State: WOR
City: Bromsgrove
Zip Code: B61 7AE

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Reviews
Ginger and spring onion beef, sooo much onion and hardly any spring onions or beef! Duck in black bean sauce, hardly any edible duck, fat and skin! Yuk! And loads of onions and green papers! We will never be ordering here again! Also mushroom rice wasn't very nice either! Photo of left over onions and peppers!!!
I’ve been to this curry house on a few occasions and always enjoyed it, i had a takeaway recently, beef Thai curry chips and spare ribs in peeking sauce, I had the curry first because I didn’t want the chips to go cold and I had no complaints, however the spare ribs were OFF, I phoned them up first to complain, I explained the above and I was kept on hold, I was then asked AGAIN what my order was, told them, then was told, ….. “ I have to go because a CUSTOMER HAS COME IN!!! “ I will ring you back, I told them not to bother. I can overlook bad cooking it happens from time to time for various reasons, however you can NEVER overlook when you get served food that’s gone off. I literally tried one spare rib , straight away it tasted funny, tried another one and it was confirmed they was well and truly off. Had to throw them all in the bin. Never again!
Absolute shambles. Ordered for collection, confirmed order with lady who handed it to me and paid correct price. Got home and half of the order was completely wrong. Phoned them and had to listen to 20 minutes of them arguing trying to blame someone else. Then was interrogated on what was in my order and told my order was right, repeatedly. When I pointed out there werent any fish dishes in what oI ordered and the draws breath ribs, wontons, chicken wings, chicken skewers, chips, curry sauce etc etc were missing, it was finally acknowledged they might have made a mistake had to listen to another ten minutes of this Was then asked to bring the food back……it was at this point I decided to write a review. Steer clear, we order based on a couple of allergens and New Orient will just chuck any old stuff at you.
The best, really good service and piping hot food
Duck in sauce !!! Don't know what the sauce was supposed to be, but warm water good way to describe it ,duck that tasted like it had been killed a month ago . Trying to get my confidence back in eating Chinese but still finding very poor quality
Took two hours to get the food, was cold by the time it got here.
Absolutely delicious!! My favourite Chinese always delicious!!
Ordered a meal tonight for a family occasion which I paid for by card, the person who took the order Said it would be a maximum of 1 hour. 2 hours later & a few phone calls we were still waiting. I asked them to refund my money and cancel the order, the lady on the phone said she would speak to the manager and call me back. The food then turned up and I received no phone call. This is totally unacceptable, no way to treat paying customers, I would definitely not recommend that you use this take away service.
Such a shame with the 1 stars as couple years ago was best Chinese in bromsgrove. Changed hands and Now the service has gone downhill massively! I won’t be using again! Ordered food and something is always missed and deliver was said to be max 1hr and half and 2hrs later not here, called and they said it will be another half hr, they were rude and said there’s nothing they can do about it! That’s 2.5hrs for 2 meals!! Paid by card so just had to wait. Whenever we complain they don’t care. Service is terrible, a shame coz the food is nice. Do not use!
Salt and chill box is bang on highly recommended
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