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New Inn

  1. Sutton
  2. Sutton Pubs

Reviews, get directions and contact details for New Inn

New Inn
Address: 16-18 Myrtle Road , Sutton SM1 4BX, XGL, GB
Phone: 020 3689 1648
State: XGL
City: Sutton
Zip Code: SM1 4BX

opening times

Monday: 14:00-23:00
Tuesday: 14:00-23:00
Wednesday: 14:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 12:00-22:30

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related searches: New inn sutton history, New inn sutton reviews
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Reviews
Very central location, close to the High Street and shopping centre. The rooms are clean and fresh. Limited staff availability at the time of my stay meant that rooms are not cleaned unless requested the day before. Quirky thing about the last two stays at a Premier Inn is that even when booking for two people there's was only one hand towel and one bath towel - I think reception should offer a second towel when two people check in, but they don't. Easy to get two key cards, but a second towel! I'll make a point of asking at check in next time. During the 5 day stay the broadband was having work done, 0.2 Mbs was the fastest I got and wow is that slow! And whatever work is being done its obviously taking time. The new branding of the restaurant is very meaty, and will not suit everyone. That said we had a nice midweek dinner on the first night of our stay, the service was cheerful and quite quick. My eye kept being drawn to the buckets on the floor a couple of tables away - it's a 6 floor building and the restaurant is on the ground floor. The buckets were collecting drips from some big pipes in the ceiling - really didn't want to think about what kind of pipes.
We’re here for a couple of weeks while our home undergoes some emergency renovations and the staff are lovely. Jorge, Ahmed and Steve are particularly warm, welcoming and helpful. The rooms are so quiet, comfortable and wonderfully clean. Housekeeping are all wonderful too.Rooms: 5/5
Check in was available for me around midnight, which was really helpful. Location is central to Sutton, and useful if you need any amenities. Also, the train from Sutton into london is an express. Rooms were clean, and most importantly, when checking the kettle, it was spotless. This tells me room cleaning are doing a good job. There's an attached restaurant, which is basic, but the food provided was great. I had an all you can eat breakfast, and got my money's worth!
Location was great for our requirements. Rooms standard, everything was clean. Staff very friendly. Parking extra but very reasonable prices for outer London! Walkability: Everything was we needed was within walking distance.
I've stayed here many times, I brasher about how quiet it was until tonight... I've been awake listening to kids all night. This is going to be painful to fly with no sleep!!! Upon check in I was told of I wanted the room cleaned to let them know. This morning the girl at front desk with long straight hair said no service as they were busy. I asked for clean towels she rolled her eyes several times as of I was annoying her. She wrote my room number on her hand, odd!
Really nice clean well maintained Premier Inn. Check in staff were very helpful. Secure paid parking over the the road but a few mins walk, maybe not well suited if with mobility issues or heavy luggage. Lovely breakfast.Rooms: 4/5
Stayed here a couple of weeks ago. Not too far to walk from Sutton train station. Good customer service when we arrived, was asked if we needed help checking in. The room was clean and perfect for our needs. We had paid for breakfast and this was usual Premier Inn fayre, just what we wanted for a long day ahead.
Very convenient for central Sutton and pretty well up to Premier Inns usual standard although I found this particular hotel rather underwhelming. I must admit that the manager was really hard working, being present when we got in at 11 o'clock he was still around the next morning at 9.00 am, possibly before. I do feel that he is carrying this Premier on his shoulders, well done. Poor breakfast, most simple items missing ie. bread and rolls.
I did not have the best experience with them. The rooms are ok but not really clean. I found small hair on the pillows. The breakfast is same everyday but taste ok. Most of the staff are friendly but one was very aggressive and angry all the time and talking in a rude tune.
Good Premier Inn but not the best. Convenient for travelling into London. Food ok but problem with the menu in users rooms which don't correspond with the menu seen in the restaurant. This was highlighted to the management but fell on deaf ears.Rooms: 4/5
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