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Reviews, get directions and contact details for New Hong Sing

New Hong Sing
Address: 40 Fore Street , Redruth TR15 2AE, CON, GB
Phone: 01209 213843
State: CON
City: Redruth
Zip Code: TR15 2AE

opening times

Monday: 17:00-23:30
Wednesday: 17:00-23:30
Thursday: 17:00-23:30
Friday: 17:00-00:00
Saturday: 17:00-00:00
Sunday: 17:00-23:30


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Reviews
Have been getting my Chinese takeaway from here since 2019 and they never fail to disappoint. My favourite dish is the spicy Singapore rice noodles! Ordered via phone call and website before. Both easy enough to place my order. Highly recommended
We had takeaway from here late on Wednesday for a last minute birthday treat and the meals were absolutely beautiful loads of flavour and cooked perfectly! I don't normally leave reviews but this was so enjoyable just something extra special everyone thoroughly enjoyed what they had and it's got to be the best Chinese meal we have ever had!!! We wanted to go back for more the next day ha! Thank you all at New Hong Sing for such a great memorable meal your hard work is very much appreciated we will definitely be regular visitors from now on Recommend the house special and duck spring rolls in particular!
We ordered at 17.52 and was told the food would be with us between 18.30 and 20.00, the call handler read our list back to us and we agreed it was correct. Due to having a group of friends we paid £79.00 for our order. At 20.10 we called asking where the good was. We were told the "kitchen" said it was being served up and now leaving. At 20.35 we called and was told it had left. Shortly after it arrived. When we opened it we found that simply 2 dishes were missing. Very basic items of noodles that's it. There was no personal gain to get extra elaborate dishes we just wanted to two noodles delivered. When I called, the lady I spoke to was very defensive saying she read the order back and I was in the wrong. I said I was not and it was just two noodles please can they deliver them. She basically accused me of not ordering them as "why would she delete them?". I said I know I ordered them cause she read the list back. At this point I was accused at shouting. It's just 2 noodle dishes, the world has more going on I wouldn't and have never shouted at someone. I tried to be nice and calm her down. Then accused by doing this I must have shouted. She told me she would be more polite than the kitchen if I wanted to speak to them. After explaining we use them regularly the lady said I will tell the kitchen they will not be getting your custom and hung up. The food is lovely, as far as I can say the best in town, but the customer service is shocking. It was just two noodles, all they had to say was no problem. Instead I was made to feel it was all my fault and I was rude for asking. Won't be using again.
Really lovely food we have had a takeaway a couple of times plenty of food, will be going back
our number 1 Chinese takeaway choice. food is consistently good and wait times are generally acceptable.Food: 5/5
This is our local through and through. This is our comfort food that we treat ourselves to all the time. The food is always perfect - hot, tasty and always on time. They're quite popular and seem to have increased in popularity recently and we can see why but they still treat us like special regulars. We're so regular that they remember our order! The lovely lady who operates the front desk is so funny and awesome and honestly - she deserves so much respect. And the few glimpses we have seen of the chefs have always been great, always smiling and so polite. This is what we look forward to every week. And whilst we may have the same thing every time, I know that everything they cook is perfect. I honestly can't say enough good about these guys - we love you very much and you make our weeks that little bit more bearable!
Yummy food! Even driven back to St Austell a few times and still hot on arrival! :D Waits can be longer but it’s only because this Chinese food is so good so it’s really popular. If you want quality and not rushed food this is the place to visit! Mmmmmm. Already thinking about my next order! Thanks New Hong Sing!
Have been assured in past my usual order is vegetarian friendly - so I was very disappointed to find chunks of chicken in a mushroom chow mien tonight. Unfortunately can’t even say this may have been because of two dishes being mixed up, because the chicken was stone cold! Will not be ordering with the rest of my group again in the future.
I have placed 5 different orders recently. And not one of them has had what I ordered. Massive wait time for take away tonight forty minutes for chips egg fried rice and a House far from Special without the sweet and sour chicken I ordered. One star too many.
Best Chinese Takeaway I've had.Food: 5/5
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Directions to New Hong Sing with public transportation


Redruth 100 meters
CrossCountry
GWR
Railway Station 100 meters
104
106
315
34
36S
40
406
40A
46
470
48
49
88
T1
T2
U2
Alma Place 120 meters
36S
40
40A
48
49
Higher Fore Street 160 meters
315
34
40
40A
48
88
T1
T2
U2
Heanton Terrace 250 meters
U2

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