New Haven Care Home

Extremely clean home with Very caring staff. Everyone made to feel welcome Care of relative second to none.
5 7 years ago (12-03-2018)

Working for the NHS, I visit many care homes and I can highly recommend New Haven. My mother-in-law went into respite at New Haven for two weeks which then led onto permanent residence . I can not praise the staff at this home enough, they attend to my mother-in-laws needs and requirements with 100% attentive loving care. They allow her to keep her dignity at all times. The home is immaculate and well maintained.The staff go over and above any requirements to not only ensure that she is cared for but also to make her feel as though she is loved and they respect her feelings
5 9 years ago (21-01-2016)

I had parent here for two week respite break. She had no shower or bath in two weeks and lost half stone in weight, when she fell and fractured hip we were not told she had been taken to hospital and only were told when we arrived to visit her at the home that she was not there. Awful experience.
1 10 years ago (01-03-2015)