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Nespresso

  1. Manchester
  2. Manchester Coffee & Tea Supplies
  3. Manchester Coffee Roasteries

Reviews, get directions and contact details for Nespresso

Nespresso
Address: Upper Level Market Street , Manchester M4 3AQ, XGM, GB
State: XGM
City: Manchester
Zip Code: M4 3AQ

opening times

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-19:00
Sunday: 11:30-17:30

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Reviews
Went in to recycle 2 huge bags of pods at the new store in the Trafford Centre. Staff were very unhelpful and completely ignored me. I wanted to buy another 200 pods but got zero service. There were at least 3 staff members wandering around having a natter instead of helping customers. There were 3 customers who hadn't been seen to or even greeted while another 2 customers were being served by 2 members of staff. The upstairs section is newly opened, I went up to take a look at what was up there, which was just the same machine in various colours. Again, no members of staff asked if they could be of assistance. I must say I was very disappointed as I've noticed the demise in customer service at Nespresso Manchester over the past few years. I've purchased 4 nespresso machines over the years, most as gifts, I buy 100s of sleeves of pods at a time, but it's definitely better to purchase your pods online
Just had a lovely shopping experience this morning in the Trafford centre stone. Bought a machine for £49, as a gift. The gentleman explained everything to me and how to amend details for the person receiving the gift. Thanks
Excellent customer service and very supportive staffs. Love it!
Disorganised and pretty ignorant. Waited in a queue got to the front and staff immediately served someone else. I don't mind waiting but it's irritating waiting and being ignored
Store is shut without any warning. Irritatingly the website wants minimum order quantity of 50 capsules, but I only wanted to pick up a couple of sleeves. The most disappointing part is the lack of signage or update online to explain whether this is permanent or not.
Could not buy pods today because they don’t accept cash. What kind of service is this???
This shop no longer exists - its closed down! I wanted to return my broken machine - but now will have to take time out to meet a courier who is going to come and collect it for repair! Dreadful machines - i'd find an alternative if i were you. The Manchester Arndale shop is also closed permanently!
Me and my boyfriend went to the Trafford centre specifically because we needed some items from the boutique and it was closed temporarily with a replacement stall. We queued for half an hour even though we were the only people in the queue. The stall didn’t have anything apart from a few machines so our trip was in vain. I wish it would’ve said more clearly online that the shop would be closed.
Made an hour and a half journey to The Trafford Centre just for coffee pods. Found the temporary stall and told there were no pods for sale. If the information had been on Google in the first place, I would never have made the trip. A total waste of a day. There are an incredible lack of Nespresso stores. Considering you can only buy the pods from the store, you'd think Nespresso would open more of them. I won't take out a coffee subscription like this company tries to get you to do more important things to pay for before I prioritise coffee. Nor will I be bullied into ordering a minimum of 50 pods for a delivery. Oh and also your delivery options are a rip off and your website is terrible. I'll just buy some ground coffee elsewhere thanks.
Good range of coffee selection here
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