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Neath

  1. Neath
  2. Neath Train Station

Reviews, get directions and contact details for Neath

Neath
Address: Station Square, Windsor Rd, Neath SA11 1BY, UK
State: Neath Port Talbot
City: Neath
Zip Code: SA11 1BY

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Reviews
The staff at the railway station have always been friendly and helpful to me. The lady at reception always appears upbeat and nothing is too much trouble. It makes travelling a breeze. Keep up the good work.
I recently called into Neath Ticket office seeking advice in booking tickets for a trip we intend taking in a few months time. I spoke to a lady called Karen who was working in the Ticket Office that day and I cannot praise her customer care skills enough. Karen was extremely knowledgeable, very informative, showed great patience, helpfulnesses and politeness. Many thanks for helping me find the exact tickets we wanted it's so very much appreciated.
I travelled to and from Neath today on the train from Port Talbot.nI dont often travel via train, but I enjoyed the experience today.nAlthough there were some slight delays with the train times always to be anticipated when using public transport, the trains and platforms were very clean and the staff very friendly and helpful.nnOne of my main reasons for reviewing Neaths station was the ladies' toilets.nWell done to whoever cleans and maintains these. I'm not sure when these toilets were renovated, however they were modern, extremely clean, and had no damage.nnPublic toilets are often neglected or fall into disrepair due to abuse, so it was a very pleasant suprise to come across a well maintained convenience.
A huge thank you to the two staff members who helped my husband and I on reaching Neath from our cruise. The first member of staff even remembered that we has booked for assistance but we had had to change our plans. The female staff member also helped us get a taxi. After a long journey it was great to be back in Neath and given such kind and helpful support. I don't normally write reviews but thank you both.
Small train station with a waiting area, service desk and toilets. I have found the lifts don't work you can go up on the lifts from one side but they don't work the other side the lifts are smelling of pee and covered in rubbish. There is often a lot of people who hang about by the lifts that can make you feel intimidated. If it's easier you can walk the long way around to avoid the lift and bridges when you have a pram or don't feel comfortable going over the bridge. There is someone there to help with a pram if you need to get on or off the train which is brilliant. The toilets may look awful on the outside but you would be pleasantly surprised by how clean and tidy they look on the inside.
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