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NatWest Bank

  1. Doncaster
  2. Tickhill Bank

Reviews, get directions and contact details for NatWest Bank

"Welcome to NatWest Doncaster. We offer a wide range of personal banking products that include bank accounts, mortgages, credit cards, loans and more. Alongside our extensive range of banking services, we offer businesses specialist sector knowledge in areas such as manufacturing and technology, as well as access to specialist entrepreneurial support. We champion potential and seek to create a better future. Visit our branch where our staff are ready to help you with any banking queries you may have, or you can find out more by visiting our website. Tomorrow begins today."
Address: 16 Market Pl, Tickhill, Doncaster DN11 9YA, UK
Phone: 0845 366 1948
State: South Yorkshire
City: Doncaster
Zip Code: DN11 9YA

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Reviews
Went in to this Natwest. Nobody approached me to see if i needed any help, and on top of that the coin machine wasn't working. Which i have heard is a common occurrence.
Absolutely terrible customer service..You go there and they made you feel like you bothering them..Very rude especially that one with glasses and tone of make up..Right away sending people away that we have to do everything online from home..Shocking behavior towards old people..You don't like dealing with people, don't work in customer service ...
If I could give 0 I would. Such a big building no staff on the counters directed to use the machines. They never work! How are you supposed to pay cheques in! It would have cost them less in staff time today to have someone on the counter and not the 3 rushing round trying to fix the machines and deal with unhappy customers. NatWest employ some more people!
Friendly service. Free wifi.
My dad went in to the Doncaster branch on Monday, he is frail and a little confused. The lady who served him went over and above to make sure he got sorted. She had so much patience and really looked after him. Even walking him to my car when he had finished. Fantastic service I can’t praise her enough.
The customer service in this branch is appalling! On Saturday I literally waited half an hour before someone served me, nobody was walking the floor. People came into the bank behind me and left because there was no staff to see, two other people complained and nobody came to serve us. One staff member bypassed us to help self service and then went back onto the tills without any acknowledgement! So when the customer she was serving was done, I went back over to complain AGAIN - somebody was finally sent over this time. I wanted to pay my loan off, she told me this couldn't be done on a Saturday, but can authorise it for Monday. Fair enough, I signed the paperwork - for her to THEN tell me the amount would be higher but couldn't tell me how much! I stated she'd just made me sign for something before making me aware of any balance changes and her response was a sarky 'exactly' but she could have someone call me Monday to confirm... it's now Monday, they've taken the money without authorisation and my loan account is still showing I owe!!!! Disgusting to say I pay for this service.
Hi NatWest this is just a funny photo
Should have tills open for business use on a Saturday for people who work Monday to Friday office hours Staff are very good at Donny branch
Not once have I been in this branch and been out before half an hour. It's a Saturday morning and there are only 3 cashiers and one lady out front. What makes it more annoying is that they are closing the Bawtry branch which is 100% more efficient. People are nearly queueing outside.
Got through in 2 minutes, gave my name and bank details. Then found myself on hold for 8 or 10 minutes, gave up in the end as its a premium number and was costing a fortune...
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